Okay, here's the deal. I have a Toshiba laptop running Windows Vista Home Basic. I'm trying to put some CDs into my iTunes library, but whenever I put a disc in nothing happens. I can't burn CDs either, because iTunes doesn't seem to realize that I put a blank disc in. In my device manager, under the DVD/CD-ROM Drives list there are two icons, one that says "HL-DT-ST DVDRAM GMA-4082N ATA Device" and another that says "NoteBurn Virtual_CD-RW SCSI CdRom Device". Both have little yellow exclamation marks. I tried updating the driver on the first one, but when I clicked "Automatically Search" it told me the driver was up to date, so no progress made. I'm not much of a techie, but I have a bit of common sense, so simple instructions to fix this problem would be really appreciated.
2007-12-19 12:34:54 · 2 answers · asked by Led-Head 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
try uninstalling then reinstall your drivers,if that doesn't work get in touch with Toshiba and see if they can solve your problem
2007-12-19 12:49:11 · answer #1 · answered by thomasl 6 · 0⤊ 0⤋
http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modSel.jsp
Check here to see if there are any support bulletins for your specific model.
2007-12-19 20:40:24 · answer #2 · answered by pc-ngen-eer 1 · 0⤊ 0⤋