I work for a towing company that has a Clients vehicle here being stored due to an accident and until the Insurance company desides what to do with it.
The Client called, saying he's wanting to pick up the vehicle & the Insurance co will pay for it...."Fine, but we need to receive payment from them before we can release it" Client is okay with that..... Insurance company calls me up & demanding me to release it & then they'll send check. I tried to explain to her our policy while she's accusing me all we want is to collect storage money, and also she said to me, " If we feel comfortable letting the client sleep out in the street cause he lives inside the vehicle cause we want storage money"
What the heck??? I'm going to contact her supervisor letting him know how rude & disrespecting she was. Are there any legal terms I can use on expressing her behavior? Help!!
2007-12-19
05:54:58
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6 answers
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asked by
Amanda
2
in
Politics & Government
➔ Law & Ethics
We're contracted through the county police, we're the storage lot for them. We have Insurance companies come in all day long, they either write us a check when the vehicle is being released.
My question is what terms can I use to describe her actions towards me.
It kinda makes me mad that she misjudging our company.
2007-12-19
06:21:03 ·
update #1