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I had won an item in good faith from an Ebay Seller. The item was received damaged, not like the picture shown and in general in very poor condition.

The reply i received was...'What do you expect for £5.00',

My point is .. Doesnt it really annoy you when this happens and as a result im very wary of dealing with ebay ....

Thanks for taking time to read my RANT...

Martyn

HAPPY XMAS.

2007-12-17 02:42:05 · 24 answers · asked by Anonymous in Business & Finance Small Business

24 answers

If your purchases have occurred within 45 days or less, you can report the seller.

Use ebay's Not as Described form link below and follow the directions (which has a minimum 10 day waiting period before you can make a report). The more specific you are about dates of when you paid and when you attempted to communicate with the seller, the better, because it will make the process faster and tip in your favor. Use facts; if you say the seller is a cheat and liar but don't have any proof, you wind up looking like an idiot and your issue will get placed at the bottom of the virtual poop pile before it gets looked at.

Also, be sure to make a Seller Non-Performance report so they can be taken down if they have a habit of ripping off other buyers.

2007-12-20 14:24:00 · answer #1 · answered by MinivanMama 3 · 0 0

Sellers are generally really nice but some are horrid, I bought a camera off ebay for £20 it wasn't top notch so I wasn't expecting much but it came broken, I contacted the seller and he said it was fine to send it back but I had to get it to him by Friday (this was on the Wednesday) or he wouldn't replace it. To return it by then I couldn't send it recorded delivary (I know I was a fool) so sent it normal, on saturday I emailed him and asked if he got it and he said no, I asked him on the Monday and still not, but he suggested if I had sent it recorded at least I could have tracked it, (I didn't tell him I hadn't) I reported him because I got no more contact from him and nothing was done because he hadn't broken any rules as he hadn't stated it his description 'full working order'.
Hardly ever use ebay now, and only with sellers I have used before and trust.

2007-12-17 02:54:17 · answer #2 · answered by Anonymous · 0 0

Well, did you look at his Feedback? Always check a person's Feedback before even bidding. If he has very many "red" Feedbacks I wouldn't bid. Unless they resolved the issue. I always buy from Power sellers or the sellers who basically run a business on Ebay. Those are your best bet. I buy off of there at least 2-5 times a month.

2007-12-17 02:46:06 · answer #3 · answered by part deux 3 · 0 1

yes i've had it happen. the item i recieved was missing parts.

I went back onto ebay and gave the seller a lower rating (not the lowest i could have)

she responded by saying i was only trying to ruin her rep (utation).

but then i had the chance to say online for everyone to read why i had given her the rating i did. I told them about not recieving the item in the condition as was shown, and could have given her a lower rating, but did not becauase i was giving her the "benefit of doubt" that she purposely sent it this way.

the ratings really affect how they do business. if they get to many marks against them, then ppl aren't as likely to deal with that person.

so maybe you could go back online and give a rating and post a comment. It sure will make you feel like justice was served.

don't listen to "buyer beware". sellers beware! we can rate you and we will!

2007-12-17 02:53:53 · answer #4 · answered by Anonymous · 0 0

I buy and lot of things on E-bay, and even sell a few. I make it a point to never buy anything from a seller with less than a 99 % positive feedback rating. If it is anything less than 100%, I look back at other purchaser's comments to see the nature of any negative feedback. You can do your part by always leaving feedback, positive or negative, after you receive something you purchased on E-bay.

2007-12-17 02:48:19 · answer #5 · answered by Glenn S 3 · 1 0

you can dispute it with e bay, they show little interest but if no one reports these scammers then they just get away with it and just give them real negative feedback.. The e bay concept if great but there are the few that spoil it for all, i have had some real bargains from e bay but i too have been scammed. I once asked a seller of genuine ! Tiffany jewelry to tell me what the hall mark was on his goods as my friend works for Tiffany, his reply was blue! to say the least. E bay know the fake goods on their site but do little to combat it. I guess it is a case of buyer beware. .

2007-12-17 02:52:02 · answer #6 · answered by gill c 4 · 0 0

Iv been had like that the scum. Il cheer you up tho, when I first used ebay it was to buy some beads and I saw some lovely ones they were a lovely light blue in teardrop shapes they were shown as a bundle of 50 and bidding started at 5p so I bid 10p and was so pleased when I won such a bargain. So I paid my 75p right away for postage. Imagine my suprise when one turned up, thats right one very lonely bead. I didnt realise the bidding was done per bead I thought 50 availble meant it was for 50 beads. What a prat..

2007-12-17 02:51:04 · answer #7 · answered by lillibut 4 · 2 0

Report them to E Bay, then file for a refund with Pay Pal.

I had something turn up recently which was supposed to be as new, worn once, it had a ripped lining in the jacket, i contacted the seller, who apologised, i sent it back, she gave me full refund plus the cost of me sending it back to her, so not all sellers are like the one youve mentioned.

Happy Christmas to you too Martin, from an E Bay seller, who isnt rude!

2007-12-17 02:56:42 · answer #8 · answered by MISS CAROLYN ARSENAL 7 · 0 0

If you live in the US this kind of fraud is monitored by the FCC and can be reported to them on line. They are backlogged and it takes months for your case to get reviewed but it's also helpful in that they actually do prosecute these kinds of misrepresentation cases.

Another tip is to use Pay pal and submit it to their representatives to deal with. The fact is many people believe these people are simply anonymous and don't have to abide by the law but they do. They can't sell you something that you didn't buy, or try to swindle you. They can be prosecuted.

2007-12-17 02:47:08 · answer #9 · answered by w_woody 3 · 0 0

Hey you x
That's really out of order, it was shown in one condition and received in another. If the seller was savvy enough, they should've claimed damage in the post!
But what's right is right, track them down and string them up by their pubes. .. failing that, report them to Ebay

Happy xmas too, war is over!

2007-12-17 07:04:53 · answer #10 · answered by RedSnook 5 · 0 0

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