Can the jeweler's estimate be this far off?

Question

I got a piece of jewelry made at a very respected jeweler in my town. They do great work and deal with high-end names. I got an estimate for the piece, and signed an agreement saying that it was only an estimate and it is not a firm price. Two weeks later, my salesperson called and said the piece was almost done but it was going to be almost 50% more than the original estimated price. If the price difference was about 10% off, that's understandable but 50%? Is this legal? Thank you in advance.

Thanks for the answers so far. I wanted to add that I had to put down a 20% deposit and I used custom stones. I did not sign anything else.

Sorry, I meant to say that I used my own stones for the piece. So they have my deposit and my stones.

Answer 1

States vary on what percentage estimates must be within to be in conformity with the law. However, those usually deal with car repairs and similar things.

I doubt that this is an "illegal" act but if you are questioning if you are still required to purchase the item, I would say no. 50% increase is a fairly material change.

However, contract law usually dictates that specially made items must be purchased even if you later decide you don't want it, though I keep coming back to the great disparity in the estimate and the actual cost. This is something about which you may want to consult with a lawyer if the jeweler gets litigious.


Did you sign any document that required you to purchase the item regardless of any increase in estimates?

ADDRESSING YOU EDIT: You're probably out the down payment. Tell him thanks, but no thanks and cut your losses.

Answer 2

Sure. Time estimates, material estimates, all could be off and it can add up.

If you don't want it at that price, then don't buy it.

If you think 10% more is fair, offer them that.

Then they have the choice of selling it or not.

Next time, insist on a firm price if a firm price is what you want before you get emotionally attached to the piece.

Answer 3

Unless it says "firm estimate" or words to that effect, they can change it by 500% if they want - but you don't have to go through with the purchase.

Richard