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Bought a new Compaq Presario C700 laptop with Vista Home Premium, whenever I try to access my wireless network (using a Belkin N Wirless Router - Cable) to set up an internet connection over the Wi-Fi a box appears and asks me to 'Enter Credentials' which are: 'User name', 'Password' and 'Logon Domain', I don't have any of these, no-where in Belkin's instructions does it have any of these, the closest I have is a WEP key but that doesn't work. Any help will be gratefully received

2007-12-16 00:15:15 · 2 answers · asked by Northern_Eagle 2 in Computers & Internet Computer Networking

Have already got a Vista computer running on the network albeit wired into the router, and have never had this problem

2007-12-16 00:17:15 · update #1

Wired laptop into router and internet worked fine, so its any information on wireless

2007-12-16 03:10:37 · update #2

2 answers

Enter the user name and password you setup when you setup the computer. (Don't enter a domain, unless you are joining one like using Server 2003 etc) Once entered that should allow access to the area where you set the WEP/WPA key.
(you can also enter "Administrator" and the admin password)

One of Vista's little security levels.

Added: The "Credentials" question only appears when you attempt to CHANGE a network connection. The one that is working isn't being changed but when you attempt wireless you are attempting to change the connection.

2007-12-16 01:04:32 · answer #1 · answered by Tracy L 7 · 1 0

hi hun, well if u still cant sort this problem out , u can go to geeksquad.com. and its a free phone number u can call, they helped me set up my wirless connection on laptop, i also have viesta good luck,

2007-12-16 09:26:20 · answer #2 · answered by elaine436082 2 · 0 1

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