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Yesterday, I opened my AT&T Yahoo! (I'll abbreviate to ATTY from now on) browser, and I was prompted to download new software from ATTY. The download totally revamped their online protection. It used to be ATTY antivirus and ATTY antispyware, but now it's all Norton.

The thing is, it's making me browser slow and my games lag. The ATTY one was much better. Should I just delete them and download free antivirus?

2007-12-15 10:42:35 · 5 answers · asked by alec baldwin 2 in Computers & Internet Security

5 answers

The "update" completely screwed me up and I contacted ATTY. (There isn't even any protection software at all available today--they disabled Norton downloads.)

ATT told me to go to Windows onecare and sign up for the free 90 day trial while ATT works out the problems.

EDIT with an update - I uninstalled the entire ATT/Yahoo protection suite, although it left some CA bits behind. Then I went to Live One and signed up for the free trial. After the installation, I am good to go, with no lingering Norton/CA problems.

2007-12-18 13:05:28 · answer #1 · answered by raichasays 7 · 0 0

2

2016-08-29 13:28:56 · answer #2 · answered by ? 3 · 0 0

spent 3 days with every tech level, 18 hours starting on the 15th. everything from not enough physical memory to reprogramming router. new software eats up physical memory. probably why computer runs slow (not just dsl). also problems updating virus definitions.
not allowing, unauthorized access loged "activity log"
also
message LU1823. check norton website for instructions. skip step 3 and manually update from...
http://www.symantec.com/avcenter/download/pages/US-N95.html

i32.exe

then step 4
would not unload protection to load diff ...... more problems
att needs to fix and soon. part of the deal
also seems to effect phone filters
do not run live update from norton protection center console on computer
run from
http://www.symantec.com/avcenter/download/pages/US-N95.html

tech change settings in 2 wire which now seems to run even slower. i will be requesting new hardware

after finally going to dsl, i am about ready to tell them to pick up equipment and reset my system.

2007-12-18 15:29:14 · answer #3 · answered by john r 1 · 0 0

I am having this issue as well. My Norton Protection Center is provided by Yahoo!

It was part of the AT&T Yahoo! Online Protection but i did not like it, so i uninstalled the Onlne protection but it did not remove the Norton Center, just the Online Protection. (spyware, etc) If anyone can help me as well, much appreciated.

2007-12-17 09:16:13 · answer #4 · answered by Yahooigan 4 · 0 0

I have exactly the same problem. The new software totally slowed down my computer. It' like the old dial up modem days. This new software is totally useless to me.

2007-12-17 04:04:25 · answer #5 · answered by CapGuy 1 · 0 0

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