taking sewing machine to get fixed?

Question

do i leave thread in the bobbin and everything, do i brin the box? i dont have a case but a cover what do i do when i bring it in?

Answer 1

Bring the machine with the standard presser foot, the pedal and the power cord. Leave a bobbin in the machine. Do not bring accessories or accessory boxes unless you're having trouble with one of them. Most repair places will just hand you back anything they don't need at the time you bring the machine in, because they don't want to keep track of stuff they don't need.

It may be useful to bring in or tell them what thread you usually use -- many a machine repair issue has cleared up with a decent brand or spool of thread. Might save yourself some $$$ that way. Ditto, check to see if your machine needle is in right way around -- I've seen a lot of machines that skipped stitches suddenly stitch perfectly when I turned the needle around.
Don't bother to put in a new needle, though -- the first thing that happens is a new size 12/80 needle gets put in for testing purposes.

If this is a warranty repair instead of a COA (clean/oil/adjust) or out of warranty repair, call ahead to find out what paperwork you need.

Answer 2

First of all you might connect with the MFG. to find service centers, unless you know of one that's generic, and local.

Second, the BOX might not make a difference, but leaving thread spools and bobbins in the machine won't matter either.

Obviously we can't know what needs fixing, and most of us are probably not adept at sewing machine repair, but to directly answer your Q, I think I've offered valid suggestions.

I do suggest IF you have a Warauntee you bring that.

Answer 3

take your machine to a professional that know your type of machine. make a few phone calls. take anything that might have a model no. on it.