I ordered a product a month ago from "Queens Fashions", they stated they would send me a notification when it shipped (which they never did), and they did not respond to the question I asked them two weeks after I ordered the product on whether they had a timetable for when it would ship. How do I get back at them?
2007-12-15 02:12:58 · 2 answers · asked by Ryker G 1 in Business & Finance ➔ Corporations
If you used a credit card and it was charged, notify the credit card company in writing to dispute the charge. They can do a lot for you.
If there is a bricks and mortar store, I guess you could complain to the BBB as well.
Can also try an online complaint center to see if you can get some help:
http://www.ripoffreport.com/
For your state, enter something like "consumer rip-offs online" and you might get a specific agency.
Can try:
https://odr.bbb.org/odrweb/public/GetStarted.aspx
for BBB and online companies.
Can try contacting your local media (TV, newspaper, radio) and see if they will cover it or have bright ideas.
Good luck.
2007-12-15 02:27:36 · answer #1 · answered by heyteach 6 · 1⤊ 0⤋
Consumer Fraud Division.
2007-12-15 10:21:25 · answer #2 · answered by ed 7 · 0⤊ 0⤋