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I got glamour shot & paid for special package that takes the blemishes out. When I got the photos, blemishes were clearly visible. They said they will compensate me but the shop closed down suddenly. I am left stranded. When I called the central office, they gave me a non functional number. What are my options ?? I also wanted a CD of my photos but can't get it now. Please advise.

2007-12-14 09:27:42 · 2 answers · asked by ps 3 in Business & Finance Personal Finance

2 answers

As far as I remember that's a pretty big franchise so if one branch closes, the central office should be able to help you out. Call back and ask for someone with authority. If you can't get any help contact the Better Business Bureau or, if your area has one of those problem solvers on the news channel maybe they can help you by embarassing the company on TV. Good luck to ya!

2007-12-14 09:34:32 · answer #1 · answered by CC 6 · 0 0

My guess is that you will end up a bit less glamorous than you had anticipated. I'd guess this was a local franchise of a national operation, and the headquarters isn't probably going to make good on the default of their franchisee. With any kind of luck, they may refer you to another reasonably close franchisee to help out with the remainder of your purchase.

2007-12-14 18:08:51 · answer #2 · answered by acermill 7 · 0 0

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