Hi, I got my dads used laptop about 3 weeks ago. It has norton in the list of programs, but it is disabled and i cannot run it, as it was his and i don't know the passwords etc. So i didn't have any protection but man, it was so fast. I LOVED how fast it was. About a week ago i downloaded CA virus protection. This screwed up my computer. it was so slow (about 1-2 minutes to open a browser)...so after having enough of that i uninstalled it. well, now my computer is slower than ever! I was trying to type this quesion on my laptop and it keeps freezing up. I ran a internet security check thru symantec and it was fine. then when i try to run a virus check thru symantec it freezes at file 2806. So i can't even do anything on my lap top now. I am on my desktop and it is so slow too. I hate it. Ok, so, how can i make my laptop fast again, what do i need to do? and then what type of free virus protection? Also, what is internet security? do i need that? thanks!
2007-12-14 05:10:59 · 7 answers · asked by Amy J 2 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
It won't let me remove norton. it tells me that the supervisor is not connected. whatever that means. i have tried several times to uninstall it. then i can't install a new one AGV, because it says i have to remove norton first. ugh
2007-12-14 05:23:29 · update #1
Save yourself the trouble and just re install the OS and get a clean start. Then u can install AVG anti virus and spy ware scanner. u should be fine after this.
2007-12-14 12:12:34 · answer #1 · answered by Johnny 5 · 0⤊ 0⤋
Try running CCleaner (ccleaner.com) on it. It'll clear up all the cruft that's left behind when you uninstall stuff in Windows (trust me, there's a LOT of it). It'll definitely give you a speed boost. I don't know how to get rid of Norton without the uninstaller, though. Only thing I can think to do for that is reinstall Windows. If you're not too afraid of change, you could also install Ubuntu (ubuntu.com) instead of (or alongside) Windows. Ubuntu can't get viruses :) If you put both on, you can run a virus scan from inside Ubuntu on your Windows to catch even those annoying buggers that can hide as long as Windows is running.
2007-12-14 14:24:31 · answer #2 · answered by MacO 2 · 0⤊ 0⤋
try this. http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039
you cant have more then one anti-virus program on a system at the same time, disabled or not. Or as you see it causes problems. And Norton Internet security has their anti-virus bundled in it. AVG is a good free program. only install it after you have removed Norton Internet security.
2007-12-14 14:33:36 · answer #3 · answered by chris m 1 · 0⤊ 0⤋
Norton doesn't work? What a surprise.
Remove Norton, put AVG or some other av program on it if you really need one.
2007-12-14 13:14:26 · answer #4 · answered by ? 6 · 0⤊ 0⤋
u should get a pill i have one
this tells u when u open a dangerous website and other stuff
it basically protects it
they donnt cost alot neither
2007-12-14 13:16:18 · answer #5 · answered by Glenn 6 · 0⤊ 0⤋
Check http://www.pc-optimizer-pro.info
With pc optimizer pro you can safely clean, repair and optimize your computer.
It will help improve your system performance.
Good luck!
2007-12-14 23:16:05 · answer #6 · answered by Anonymous · 0⤊ 0⤋
AVG
2007-12-14 22:53:22 · answer #7 · answered by Anonymous · 0⤊ 0⤋