Are you really impressed when a "younger" person has impeccable PHONE MANNERS?

Question

We run a plumbing business out of our home & sometimes my children (ages 15 & 12) answer, as trained, obviously.

I get comments on how great my children's phone manners are. Should I be so surprised to hear this from them?
I EXPECT certain levels of manners. Which I realize is a GOOD thing, but... What a shame that it is not that way 'across the board'.

So, another question is this:
What manners really impress you in the younger generation ?
And please specify what ages you expect this behavior.
Thank you in advance.

Answer 1

Good for you and your children, manners will serve them well in life. When I was in school we had a phone there and were taught phone etiquette, as well as being taught at home. Children are never to young to be taught good manners from the time they learn to speak. I appreciate children who say, 'please', 'thank you', 'yes, sir/mame', etc. I will comment to the parents when I see well behaved children. They need to hear when they are doing a good job, people are certainly quick enough to point out faults.---Luvs

Answer 2

Not all children are taught good phone manners, & it's so refreshing when people talk to children who have them. I'm glad that people are commenting on your children's great phone manners. You have done what parents are supposed to do & that is to teach your children to be respectful & always use good manners. Be proud of your children & pat yourself on the back for a job well done. I admire great dinner table manners in our children, as well as great manners when speaking to others, especially adults. The only children I really talk to are my five grandchildren, who range in age from 7 to 14 years of age. My sons & their wives have done a terrific job teaching their children good manners, all the way across the board. Teaching please & thank you begins at an early age. It's a shame that all children haven't been taught good manners.

Answer 3

I'm impressed by any manners shown by a young person. I see so few of the young with any manners. It could be the area I live in. Most homes have one working parent or two working parents. This is a gambling mecca and many parents are not home teaching their kids anything. They are at the casinos.

Answer 4

Good for you! I am so glad to hear that you have taken the time and effort to teach your children manners. I just have a feeling that they have also learned from what they have seen in your home too. Children learn what they see, as they say.
My children were raised the same way. When we moved to Texas two of my children, sons, were very young and learned right away that it was a must to say " yes sir " and "yes
ma'am" in school and soon they had added these words to their vocabulary. I loved it. This was in the 70's but all of my children address people this way still today as do their children. Yea Texas!

Answer 5

My initial reaction was to say, I would be impressed to receive phone manners from anyone at the moment, even some of those that should know better doesn't show them, sadly, and I certainly commend you on teaching your children good manners, it does seem like no many bothers to teach manners anymore
The thing that used to be the norm impresses me now, and thats when youngsters say please and thank you, my 2 yr old granddaughter has been taught and is always reminded to when she forgets as has all my family, I would be horrified if they let that slip plus showing respect

Answer 6

Very! I find that today, the phone manners of most of the young people have absolutely no idea how to be courteous on the phone.

And to add to that, I live in Australia, and I can't even order a Pizza over the phone, because, although they are talking ENGLISH, I can't understand a word that they are saying. And we are both talking the same language.

I insisted that my children learnt, to speak clearly, say, "thank you", "have a lovely day" or whatever.

Their enunciation of words, leaves me totally baffled.

Answer 7

Besides plumbing, you should be running a side business on teaching kids manners. Very good to hear that your kids are well mannered on the phone. My kids were like that until they reached adulthood. But then again, I didn't have a business where they could practice such nice behavior so much so that it would have been embedded into their character.
Great Job.

Answer 8

Good you are raising your boys with manners and professional phone etiquette. It does make parents feel a bit proud when people compliment good behavior. Seems more and more parents are dropping the ball with that so, carry on and good job.

EDIT -- I had to ask questions to a young Marine (he just looked like a boy so he just got out of boot camp), after every answer he said, "sir" Impressive.

Answer 9

And if they can also take a great message from someone who called that would be even better. I don`t like when I get home and get told someone called. When I ask who was it they say I don`t know but I erased the message. DOH!!!

Answer 10

can you really put the words "young person" and "impeccable phone manners" in the same sentance!!!
Even many adults DONT have phone manners impeccable or otherwise!!!