In 2004 I got a Dell inspiron 1150. A few months later it needed a new motherboard and fan.
For the last two years it's been so slow it's unusable. They've tried everything!
- reinstall OS
- memory upgrade and by the way i got fatal errors from my new dell memory card which they replaced for another one, which gave me the same error!
- change windows setting
- delete unecesary files
- last week they put in another fan
- last night they put a new harddrive, processesor, motherboard, RAM, and another fan, and guess what????
it gave me another fatal error and then it doesnt recognize the CD to reinstall windows.
You'd think customer support would be helpful? No they refuse to realize that computer is defective and must be replaced. Regular customer support gave me the special claims unit which continues to invent issues just so they don't have to replace it. Then every time I say enough is enough they say ok I'll call you back in 20 minutes, and then I'm waiting hours! AH!!
2007-12-12 11:27:11 · 14 answers · asked by Mike 3 in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
I've never been a big fan of Dell's Inspiron laptops, although their Latitudes have had issues as well. In your position, since you're still under warranty, I'd ask them to replace all the components within the laptop, and replace the power supply, since you continue to have problems and they haven't resolved it. Further, I'd recommend you contact Maximum PC Magazine to see if they could intervene on your behalf, as they have their "Dog" (as they call their consumer watchdog) or even your local TV station to see if they would do a story about the problem and intervene on your behalf. You could give Dell a nice bite for the holidays.
2007-12-12 11:34:24 · answer #1 · answered by Spartacus! 7 · 0⤊ 0⤋
I've had a Dell Dimension 3000 for 3yrs. now and I haven't had a problem yet.
But I do admit that you have reason to be angry. I mean how desperate are they? Replacing a Fan? I mean, come on!
I hope you are not paying for all this. If you are, then just buy a new computer. And don't waist more cash. If they are buying it, let them keep working on it. In a while they'll realize that yjeu're waisting more money on the repairs and replace the PC. But to answer your question, no I don't hate dell. Its my favorite brand. Nothing works better and longer.
2007-12-12 11:35:04 · answer #2 · answered by Ïàâëóñÿ À 2 · 0⤊ 0⤋
100 out of 10
2007-12-12 11:37:30 · answer #3 · answered by Lewsir 2 · 0⤊ 0⤋
hey dude just build ur own rigg next time if ur good enough. buy motherboards from asus, grab ram, intel or amd cpu, harddrive, powersupply, and either ati or nvidia card will do and u got ur self a long last fast gaming pc.
2007-12-12 11:30:16 · answer #4 · answered by Anonymous · 0⤊ 0⤋
i have a dell that ive had for 5 years and it works fine... i think another comp that i built would work wayy batter though... plus when i call dell for help an indian always answers
2007-12-12 11:31:51 · answer #5 · answered by Reserved 2 · 0⤊ 0⤋
I dont hate DELL, I got mine from the UK year and half ago and its been working pretty good every since (touch wood) ;)
2007-12-12 11:32:44 · answer #6 · answered by Confused_Distracted_Guy 2 · 0⤊ 0⤋
as with many companies, dell has good products, but horrible tech support, so i'm pretty neutral on the subject
2007-12-12 11:31:57 · answer #7 · answered by shockdude 4 · 0⤊ 0⤋
dell = crap
i rather built a comp my self then buying one from dell
although its more expensive to built one but its better than buying from a shitt company
2007-12-12 11:30:29 · answer #8 · answered by hacker 2 · 0⤊ 0⤋
Dell is a high interest credit place for crappy computers.
2007-12-12 11:30:15 · answer #9 · answered by Anonymous · 0⤊ 0⤋
No My computer is dell it work SUPER fast
2007-12-12 11:30:16 · answer #10 · answered by Anonymous · 0⤊ 0⤋