I need some tech help. I have a pop-up that keeps coming up and shuts down my internet connection as well as overrides my virus protection. The text box displays this message "The instructions at "0x7c901010" referenced memory at "0x0148bc7C". The memory could not be "read". Click ok to terminate the program?" I have deleted some of the related files for this virus but it comes back. Does anyone know of a way to erase the entire virus????
2007-12-12 07:32:25 · 2 answers · asked by soccerstyle13 1 in Computers & Internet ➔ Security
http://www.liutilities.com/products/wintaskspro/processlibrary/vsmon/
vsmon.exe is part of zonealarm firewall,so it's
maybe just doing it's job. see link above for info.
http://forums.zonelabs.com/zonelabs/board/message?board.id=win_za_msgs&message.id=17277
try to scan your system in safe mode.
Bootup in SAFE MODE, open manually ZA, go to the antivirus/antipsyware tab and run the scan (push on "scan now")
If in SAFE MODE it works than its most likely a conflict with another application running in normal mode.
As you have already deleted some files your best
course of action may well be to uninstall and
reinstall zonealarm as there is corrupted files
somewhere along the line.
You must look at the last things you d/loaded or
adjustments you made to programs already installed as the cause of this conflict,assuming
this only happened recently.
Hope this helps.
2007-12-12 11:39:50 · answer #1 · answered by Michael 6 · 0⤊ 0⤋
You can download the free version of Superantispyware. This program is well known to find what all other miss in spyware and trojans viruses. (No conflict with your own antivirus). Plus you will get auto. updates daily.
http://www.superantispyware.com
Minddoctor, France
2007-12-12 07:37:59 · answer #2 · answered by MINDDOCTOR 7 · 0⤊ 0⤋