I'm with EDF Energy on Dual Fuel Direct Debit. Firstly, if you don't want to change to the company whoever the salesperson was representing, then regardless of whether you said yes or no, I'd ring them and make sure that nothing "accidentally" goes on to their system. Sales agents make the majority of their wages on commission, therefore there are many times when supplies get transferred erroneously.
The cheapest way will always be via Dual Fuel Direct Debit, and the cheapest supplier for your usage and distribution area can be found on www.uswitch.com
To be honest the majority of suppliers offer roughly the same price and in most cases you don't even feel the savings unless you work it out with a calculator. My advice is, if it's not broke - don't fix it.
I've been with EDF Energy (formerly London, Seeboard and SWEB Energy) for 5 years now and have had no problems with billing, the customer service centre is open 24hrs and it's a freephone number - and you usually get through within 5 minutes or less. I know that if I change to another supplier I could save £30 a year or so - which works out at £2.50 a month- obviously not worth the bother - given the problems you can have during the transfer process with inaccurate meter readings and billing disputes.
If you have a prepayment meter then I suggest what emergency services are on offer within your distribution area when ringing around the suppliers. For example, if you are supplied by British Gas in the London area, you will find it very hard (if not impossible) get an emergency callout for a faulty meter on a Saturday night or Sunday, whereas EDF have a guaranteed service 24hrs a day.
2007-12-12 05:50:31
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answer #1
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answered by Just some guy 6
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PLEASE BEWARE OF ENERGY SUPPLIERS!
I am someone who has gone through this. I got a letter from N power stating that I was switching to them for both Gas and Electricity, and I never signed or agreed to a thing. No one even knocked on my door!
It turned out that the representative illegally obtained my date of birth, my name and my address and forged my signature to make his numbers up.
Please buy a little notebook and log each time someone knocks on your door and date and time each log. If something does happen you will be well prepared.
2007-12-12 05:53:54
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answer #2
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answered by Anonymous
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Im with Scottish Gas they are the cheapest in the area at the mo edf are one of the most expensive ones in my area, I think it pays to keep an eye on the market at the companies are constantly competing with one another
2007-12-12 06:11:00
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answer #3
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answered by Denis R 2
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1. I hadn't switched before, however it's been a relatively painless experience ...
I got fed up with EDF - they have about the highest fuel costs & they kept taking excess direct debits and then telling me "don't worry your account is in Credit" .. then giving me back £500 every 6 months or so when I complained .. after a couple of years of me asking them to change the DD & getting told "yes we will do that from your next month / next bill / next quarter" only to see them taking another £200, I just got fed up ...
2. Scottish & Southern .. picked them because they are cheapest .. will see how it goes ...
2007-12-12 06:10:54
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answer #4
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answered by Steve B 7
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You want a transfer switch, which you can get from an electrical contractor supply house.
2016-05-23 05:56:20
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answer #5
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answered by ? 3
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Npower at minute, but i'm going to switch to British Gas
2007-12-12 05:50:10
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answer #6
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answered by paul m 3
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we are with "southern electric" which is part of eon, and is the cheapest in our area, we have only ever changed once.
2007-12-12 05:51:21
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answer #7
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answered by chobalobba 5
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