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Please help me urgently, I have so much Christmas printing to do.

Today, I installed a genuine Lexmark 16 black ink cartridge and a genuine Lexmark 26 colour ink cartridge, into my printer this very day. I carried out the correct installation.

The printed copy is 'all to pot' and the colour red and blue seems to be totally missing.

I have the colour 26 on the left of the printer and the b/w 16 on the right of the printer.

Will the printer work with only one coloured cartridge and can the cartridges be safely swapped around, or does this cause problems?

The test page comes out a golden colour and lacks the vibrant colours of previous test pages.

What do you think is wrong?

Can the colour 26 perhaps have dried up? It was certainly still in its sealed package, when I installed it today.

Please help me urgently, I have so much Christmas printing to do.

2007-12-11 07:50:29 · 3 answers · asked by Haggis Basher 2 in Computers & Internet Hardware Printers

3 answers

Did you remove the sticky tape off the cartridge print head? The coloured ink cartridge will fit into the holder with a coloured top (usually the left one). The black goes in the other one. They cannot be swapped around as the contacts are preset. If the coloured cartridge has dried I follow instructions from a refiller of cartridges (myself now), get a lid from an old jar and sit the cartridge on the edge with the print head in the bottom. Pour in boiling water and let it soak. Take the cartridge out and gently wipe the print nozzles with a damp paper towel or clean rag. and put back in the water. If ink still doesn't start to seep out, replace the water with more boiling water and repeat until it starts bleeding ink into the water or on the rag. If you refill your own then you know where the holes are in the top of the cartridge for each colour. With a syringe and a piece of plastic tube you can inject air into the cartridge to force the ink to flow.

2007-12-11 08:04:48 · answer #1 · answered by Rowen 6 · 0 0

I've had problems with the cartridges clogging up.
Remove the cartridges from the printer.
With a wet (water only), lint less cloth (paper towel) wipe the cartage heads.
Then wipe them dry.
Use the ink jet cleaner program and then wash the cartridges again.
Color on the left & b/w on the right.
Don't reverse the cartriges, or print with one missing (out of ink is fine).

2007-12-11 16:16:08 · answer #2 · answered by guardrailjim 7 · 1 0

Try a head clean that might cure it. if you are in the UK get your cartridges from www.inkcycle

2007-12-11 15:56:19 · answer #3 · answered by Ken D 4 · 0 0

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