When dining out, if you weren't happy with the food or service would you complain to the staff or management??

Answer 1

For me it all depends on how bad the service or food was. I try to be understanding toward the staff because they work hard and it is not an easy job,but if the waitstaff is blatantly rude or unacceptably slow, then I would complain quietly to the management. I only complain about the food if it is really horrendous.

Answer 2

Yes but I always wait until after I have eaten to complain or if the food isn't good send it back and leave because you hear too many stories about people tampering with food when it gets sent back!

When you go out and pay for food you are also paying for a service so there is not reason why the staff should be rude to you or why you should have to eat food if it isn't up to the standard you expect. You wouldn't buy something in a shop if it was broken would you?

Also I know that management like people to complain because if they don't know about a problem, how can they address and if possible fix it?

Answer 3

2 separate things to consider here.

If unhappy with the food, I complain first to the staff, as in the counter help or wait person. I believe that's protocol. If that fails to produce results, then the management.

If unhappy with the service of the staff, then straight to the management. The staff will never 'out' themselves for bad service, and your complaint about the way they did something will be concealed by them. So complaining to management is your proper and only recourse.

Answer 4

I used to be a waitress and a bartender so it would take something truly eggregious for me to complain to the manager because I know how it is. I would just leave a 10% tip (which is as close as I can bring myself to actually stiffing someone) and request not to be put in that section if I ever went back to the restaurant.

Answer 5

If I feel the waitstaff is not giving good service, I'll simply ask how their day is going. Sometimes, they don't realize they're not up-to-par. If they don't improve, then I talk to the management. I rarely return to a restaurant, or any business, that's given me bad service. I never return if I feel the management wasn't truly concerned with what I was saying.

When we spend our money, we deserve to be treated well.

Answer 6

If I'm not happy with the food I'd mention it to my wait staff, if I felt the food was really bad or mis-prepared I'd suggest I'd like to speak to the management. I'd never take it out on the wait staff.

Answer 7

No reason to complain. Chances are if you had bad service. So have others. Your complaint will do as much good as the person before you. Thats why you had the same outcome. I usually just mark it on the list of restaurants to avoid and forget about it.

Answer 8

I don't call it complaining...you are actully doing them a favor. If you didn't tell them and then left the retaurant unsatisfied; well, that is bad for business if you spread the word about bad service. On the other hand, when they fix it right for you will spread that around and that is good business.

Answer 9

Management..because I waitress in a restaurant myself..and I know complianing to the management is the only way anything is going to be done about it, at least the correct way!

0<=)> Happy Holidays!

Answer 10

take me back to the fact to kill you later... i'm the grievance supervisor of a significant airline, and have faith me once I inform you... Your complaints at the instant are not welcome, because of the fact ninety 9% of the time it became YOUR fault you neglected your flight, because of the fact you're too impatient to get to the airport early and wait on the gate for an hour like a competent little tourist...and your bags have been lost for a similar reason, because of the fact because of the fact 9/eleven it takes a protracted time to safety verify your checked-in bags and get it on a similar plane as you, and you probably did no longer worry to envision the status of your fee ticket or your flight earlier you walked out the door to bypass to the airport, so once you arrived on the airport, you got here upon which you probably did no longer also have a reservation, because of the fact you probably did no longer worry to envision the digital mail the 1st day you thought you acquire your fee ticket, and by way of ways, seat assignments at the instant are not assured, we are in a position to place you everywhere on the plane we would like in accordance to the contract of carriage you signed once you got the fee ticket, yet you probably did no longer worry analyzing the contract you singed once you got the fee ticket, after which you have the audacity to declare we did no longer inform you of something, yet once you clicked on the "I settle for" button, you singed a freelance keeping which you probably did examine each thing we pronounced you, and you probably did no longer examine the pop-united statesat the pc as you whizzed by way of your on line reservation, so which you probably did no longer word that it is going to be $a hundred and fifty money plus any upload coll in case you alter your fee ticket on the final minute due on your destructive namby pamby desires and idiotic skill to devise for contingencies, and it would not shop in mind that your Aunt Edna died, it must be OUR fault you neglected your flight, and by way of ways, it incredibly is extremely almost by no skill our fault, till we cancel the flight by way of mechanical motives, all different cancellations are the end results of climate Air site visitors administration cancellations that are previous our administration... thank you very lots, and please do me and all people else in this worldwide a want, and by no skill whinge approximately something returned, or i visit be compelled to chastise you in French... Lol...