How do you know if your cable internet modem is defective, or if your cables are bad?

Question

My internet is down a lot. How would I know if my cable lines are bad for cable internet or if my modem is defective?

Answer 1

Ask your cable company to run a signals test on your modem. They can do it remotely, and tell you if all looks good. If the modem is okay, try a new cable. Does the cable sync light go out when the Internet is out?

Answer 2

No, they're distinctive. lots of the routers you get at a community retail save, like Walmart, are for DSL. you ought to have the capacity to be sure on the facet of the container if this is for some thing like ADSL, ADSL2 and ADSL2+ etc. If it mentions something approximately DOCIS 2.0, DOCIS 3.0, that's a cable modem. I went to Google to envision on your modem and that's a cable modem. i'm undecided what obtain velocity you have yet while this is a few thing like 12-15+ Mbps i might advise the Motorola SBG6580. It has DOCIS 3.0, on the spot-N and another beneficial aspects. i think this is rated for 60 Mbps. i comprehend for confident this is rated for over 25 Mbps. you ought to no longer ought to enhance for an prolonged time in case you purchase that. desire this helped!