My laptop shuts down while installing the printer?

Question

Help?

Is it bad installing the printer on a laptop? We tried it on our older version of HP and it was working back then, then we thought that printer broke because it just wouldn't print. So my mom bought a new printer, HP 900, but everytime we install it, the laptop shuts down.

Answer 1

Before attempting to install anything, free up as much memory as possible and close all open programs. Then, use your laptop via the AC adapter to prevent a loss of power strength.