When trying to get onto windows vista, im asked to put in a 25 digit product number, and ive found the number on the back of the laptop, but when i type it in it comes up with invalid - wrong number :S why is this. What can i do? Please help!
2007-12-08 05:00:58 · 2 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Laptops & Notebooks
If laptop is NEW contact the seller and complain.
If they are not helpful, contact Microsoft for help via www.microsoft.com/piracy
IF you have been sold a dodgy copy, they are SOMETIMES helpful as they have a chance to track down the pirates (again)
2007-12-08 05:26:16 · answer #1 · answered by stu_the_kilted_scot 7 · 0⤊ 0⤋
you sure its a new computer bought in a reliable store?
chances r, that code is probably been used, or have u changed hardware? because vista can detect the changes of hardware, which makes the code not work, since it only allows 1 code per computer..
best thing to do is contact microsoft to reset the code..
goodluck =)
2007-12-08 05:04:37 · answer #2 · answered by Kevlar 3 · 0⤊ 0⤋