I have already filed a letter of non-receipt with the company and they have told me that the claim is pending with the shipping company. I think that the company should issue me a refund and the claim with the shipping company should be resolved between them and the shipping company since I did not get a choice on shipping. I think over 3 months (I purchased the item mid-Aug) is a pretty lengthy period for a refund for an item I never received in the first place. Does anyone have any advice of what I can do at this point? The company is legitimate, they are not a fly by night, but obviously their customer service is horrible.
2007-12-07 14:05:18 · 4 answers · asked by trickygirlb 5 in Politics & Government ➔ Law & Ethics
IF you paid with a credit card, call the c/c company and tell them.If you paid cash call the better business bureau.
2007-12-07 14:11:08 · answer #1 · answered by Anonymous · 0⤊ 0⤋
well, the legal issue is that, even if yo udidn't now it, you took delivery of the tv when it was loaded onto the truck.
So technically, i tis between YOU and the shipping company, but the company seems to be stepping up.
I agree, talk to your cc company, they will refund you and deal with it.
Alternatively, look into your homeowner's insurance, since it was yours when it left the store.
2007-12-07 14:22:49 · answer #2 · answered by Barry C 7 · 0⤊ 0⤋
There is a legal manuveur you could try, its called Brickus thru the Windowus.
2007-12-07 14:12:25 · answer #3 · answered by witnessprotectionprogram 5 · 0⤊ 0⤋
Go get an attorney.
There are numerous legal remedies available to you.
2007-12-07 14:12:08 · answer #4 · answered by cyanne2ak 7 · 0⤊ 0⤋