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how do i get rid of a program called "window genuine" when it doesnt appear on the "add or remove programs" section of my computer. this program continues to appear each time i turn on the computer, its not in the add or remove programs section, and now it has blocked one other program that is called windows media player. i try to open it and a window pops out saying i need to varify that microsoft windows if genuine and it takes me to this website.....

http://www.microsoft.com/genuine/downloads/PrivacyInfo.aspx

2007-12-06 08:35:41 · 2 answers · asked by princess me 1 in Computers & Internet Security

2 answers

Windows Genuine Advantage (WGA) is an application that does not have an uninstaller. The application is designed to detect illegal/pirated copies of the Microsoft Windows operating system. I'm guessing you have an illegal copy (multiple installations w/ the same CD-KEY, cracked version from a website or a P2P network, bought from a vendor who duplicated the CD-KEY, etc...) or your system was flagged incorrectly by WGA as being illegal. In either case, contact Microsoft to resolve the issue. If it is an illegal copy, they'll work with you to make it legal. If it is flagging incorrectly, can help with that too.

2007-12-06 08:42:48 · answer #1 · answered by Jim Maryland 7 · 1 0

goto http://www.microsoft.com/genuine and validate your copy of windows.

If you have a legal copy of Windows and you still have notifications goto Genuine forum for help: http://forums.microsoft.com/genuine

2007-12-06 17:12:55 · answer #2 · answered by Anonymous · 0 0

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