The file spoolc.exe has been identified as a Trojan Horse, by a virus scan. However, it cannot be deleted, access is denied.
2007-12-05 07:15:33 · 3 answers · asked by Larry 4 in Computers & Internet ➔ Security
Boot Windows to Safe Mode (restart your computer and hold F8, choose Safe Mode) once booted and logged in locate the file (press Winkey-F; Winkey's that little key between CTRL and ALT with the Windows logo on it) and search for the filename exactly (i.e. "spoolc.exe" without quotes). Once it locates it, delete it. Then restart your computer normally.
2007-12-05 07:27:09 · answer #1 · answered by adot444 4 · 0⤊ 0⤋
No antivirus or antispyware protection is perfect but a good mixture of the two will help you clean your system and hopefully keep it clean.
First of all update and run your own anti virus & anti spyware applications.
Next download, update and run a full scan using the following product:
http://www.superantispyware.com/
SuperAntiSpyware will remove the majority of difficult Trojans not just the easy ones.
If possible it is recommended that you load the application in normal mode but run it in Safe Mode. Safe Mode can be started by continually pressing F8 during the boot sequence. However, if you are badly infected you might need to run SuperAntiSpyware more than once to help clean your system. If the only infections now being shown are in System Restore, once you are completely satisfied that you can boot normally, you can either delete the infected restore points manually, or temporarily turn off System Restore.
In addition I suggest you download, update & run Avira. Unlike a lot of the free antivirus applications this will give you real time protection and is very quick to load at boot up.
http://www.avira.com
Assuming you have some real awkward infections and the suggestions above failed to finally clean your system I suggest you download a Smitfraud removal program from:
http://www.afterdawn.com/software/desktop_software/desktop_security/smitfraudfix.cfm
Again if possible run in Safe Mode.
Be advised that some infections will corrupt or disable your resident security products so for completeness I have listed a few online scans that may help you:
Norton - http://security.symantec.com/sscv6/defau...
Panda - http://www.pandasoftware.com/products/Ac...
Trend - http://housecall.trendmicro.com/
Good luck & safe surfing.
wdw
2007-12-05 07:18:46 · answer #2 · answered by Who Dares Wins 7 · 0⤊ 1⤋
Since many virii are polymorphic, I recommend reloading the operating system after formatting. That means the virii/trojans copy themselves in several locations with different names. These are difficult to detect.
Also, since Windows XP/Vista has an automatic backup partition, the trojan will be on the backup partition also..in several places with several different names.
Save yourself a lot of time and reformat and reload your operating system. Next time, you may consider a good secure open source operating system that is free of the 114,000 plus virii that infect only Windows software. www.kubuntu.org or mint linux is recommended.
2007-12-05 07:24:31 · answer #3 · answered by Anonymous · 0⤊ 1⤋