Its really a Cleaning Business Question but anyone could answer it...
What would you do if a client...
*Asked you to walk up a long steep slippery driveway in the snow with heavy equipment
*Forgets to pay at the end of the cleaning
*They are both home and walk over stuff you just cleaned only to ask you why the floor is dirty later
*They let their dog loose in the house when the rule was to crate it while I'm there
*They want me to do above and beyond...like pick up their dirty clothes, even a bloody rag was on the counter and a TURD in the toilet
*Oh, did I mention cleaning up after a mess they left when the wife was going to have a natural childbirth at home - (sweaty blankets....)
What exactly would you write to them in an email(too mad to call) because I have to do that today - I don't care about the money, I have many clients lined up. I just want to sound tactful without sounding like a prick. I do have a referral for a different company(like they even deserve it!)
2007-12-05
05:04:13
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1 answers
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asked by
fanny gardener
3
in
Society & Culture
➔ Other - Society & Culture