GE momogram dishwasher... hmmm. it runs. gets water, drains, but water does NOT actually SPRAY onto the dishes

Question

ok. here what happens. the machine runs through the cycles just fine. water flows in (but fills the bottom of the tub instead of spinning around through the sprayer arms). The heat element works fine. the unit drains beautifully. We had the GE repairman out at a cost of 75 bucks for the service call. after a whopping 9 minutes he said it needed a motor that needs to be ordered. it would be $460 plus $110 labor and he'd be back next week. the printout receipt he gave me of the estimate says the motor and then it says it includes the pump housing. well, the pump makes sense to me because the water isn't spraying anywhere, but the motor makes no sense because you can hear the motor and the the machine doing all the things it normally does.
My question is, is the GE monogram set up in a way that replacing the pump assembly required a new motor? Is he trying to misguide me? Should I cancel the order? Does anyone know? Any help would be VERY appreciated!

Oh yeah, i should have said that. I tried running a gallon of vinegar through it.... nothin. I tried a giant pot of super hot water and a cup of the citric acid stuff... nothin. I poured the stuff into the sprayer arms on the second time around thinking they might be clogged with this fine phoenix water. but still... nothin.

oh, of course, the model number. it's a long one. its: ZBD7105GSS

Answer 1

without your model number cant say for sure but most GE dishwashers have a pump and motor assembly. It works by way of an impeller. It will drain but when the motor is bad inside the pump and motor it will not circulate the water through the dishwasher even though you hear it running. If you have your model number you can go to apdepot.com and see just how your model is broken down into parts....good luck

Answer 2

try running it with a gal of vinagar in it, see if it sprays then could be a lime build up, if that works cancel the order.