My mother downloaded a program called Advanced Cleaner on to the computer. It has caused all kinds of problems. I tried removing with the add/delete option on my computer. It says it going to unistall the program but then does nothing. What else can I do?
2007-12-03 00:30:06 · 9 answers · asked by klyn 2 in Computers & Internet ➔ Security
boot in safe mode and uninstall it.
If that is not possible, then disable its entry from startup, locate and delete its folder from the hard disk, while in safe mode. You can do it using ccleaner
http://bestofrest.blogspot.com/2006/11/ccleaner.html
2007-12-03 00:43:02 · answer #1 · answered by Anonymous · 0⤊ 0⤋
If you want to uninstall the software from your computer, please do according to the following steps,
Step 1. Open the control panel from "Start -> Settings -> Control Panel".
Step 2. Double click "Add/Remove" program.
Step 3. Click Install/Uninstall. Then select Easy Icon Maker from the list of programs that can be automatically removed.
Step 4. Click the [Remove...] button to uninstall the Easy Icon Maker.
Step 5. When the procedure is finished, you may enter the directory that you had installed the Easy Icon Maker to delete other unremoved files manually.
Some programs do not give you the option to uninstall them from a program group. No problem. You'll need to go to the Start menu, select Control Panel, and then Add or Remove Programs.
It may take a few seconds for this page to load but once it is finished, it will display a long alphabetical list of installed programs. Once you see the name of a program you no longer want on your hard drive, click it, then click the tab to the right of it, which will say Remove or Change/Remove, and follow the prompts. A progress bar will show you how long it will take to safely remove the program. When it's finished, you will see the list once again.
When uninstalling a program, you may also get a message that says the program can remove a file that may be shared by another program. To be safe, keep these suggested files on your PC
2007-12-03 00:58:48 · answer #2 · answered by Uma M 3 · 0⤊ 0⤋
You should load Windows in safe mode by pressing F8. However, Windows cant delete files or a program that are “live”. This means the program or some elements of it are actually running. The program or one its services may be running silently in the background or being shared with another application. To disconnect all applications associated with the program, Press Crtl-Alt-Delete time to pull up the task manager. You will need to disable all the services associated with the program. Here is how:
1. Open your "Start"menu.
2. Click “Run”
3. In the command screen type "msconfig.exe"
4. In the "system configuration utility",click "service"
5. Uncheck all executable(.exe) files associated with the program you want to remove.
6. Click "OK
After that you can use the ADD/REMOVE feature in Windows
2007-12-03 09:44:47 · answer #3 · answered by Anonymous · 1⤊ 0⤋
Not familiar with the program, but it sounds like it might be a "rogue". That is a program that once installed causes all kinds of problems, can not be uninstalled, and the makers of the program want money to remove it.
Go to http://download.com and get the free program Spybot Seek and Destroy. It has cleaned any rogue I have ever come across for me.
2007-12-03 00:35:44 · answer #4 · answered by dewcoons 7 · 0⤊ 0⤋
ok got to program file its under and unistall from there if no use then delete the whole file. Then do a registry cleanup with reg clean.
USe reglean for unistalling -works
2007-12-03 09:31:00 · answer #5 · answered by Anonymous · 0⤊ 0⤋
Thats add ware, you need a add ware cleaner or the cheap way is to just do a system restore. That will set your computer back to the day it didnt have that program on it. Click start, then go to all programs, click asseries then system stools then click system restore.
2007-12-03 00:47:47 · answer #6 · answered by Anonymous · 0⤊ 0⤋
go to start, from there go to control panel, left click on it, after
you get into control panel look for add or remove programs. find the one you want gone, and right click on it. then click remove.
2007-12-03 00:36:28 · answer #7 · answered by sadvic 1 · 1⤊ 0⤋
use this program Windows Installer CleanUp Utility . . .
heres the link:
http://support.microsoft.com/kb/290301
2007-12-03 01:26:17 · answer #8 · answered by Merphix 1 · 0⤊ 0⤋
go here.
http://www.trendmicro.com.au/au/products/personal/free-tools-and-services/index.html
and do the free online scan housecall.
delete all it finds.
2007-12-03 00:35:55 · answer #9 · answered by Anonymous · 0⤊ 0⤋