My sister was on the computer yesterday with her friend and ever since then the computer has been doing weird stuff. By that I mean every 3 or so minutes i get a pop-up saying their is harmful stuff on the computer and malwear(sp?). Other things pop up saying that i should download virus protection things onto my computer, and that i need to clean it. The thing is I already have virus protection with norton. I have scanned and cleaned the computer but the pop ups still keep coming, even when i am not using the internet. Sometimes if i have more then one thing running at a time (like word and the internet) it changes the page i am on to the other thing. I have also had a norton scan running now for over 4 hours, and it still has not found anything. also my pop up blocker is turned on so why is there so many pop ups. has anyone ever had this...how did u fix it....HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Sorry if my spelling is crap btw :D.
2007-12-01 04:10:17 · 9 answers · asked by Laila's Mummy! 5 in Computers & Internet ➔ Security
This is a smitfraud malware infection. Go to www.download.com and download SuperAntispyware and Spyware Doctor Starter Edition. Both are completely free. Next install, update, take your pc of the internet, then run complete scans with each. This should remove the malware if not. Boot your computer in safe mode (F8) and perform a complete scan there. Your problem is solved. Good luck!
2007-12-01 04:19:00 · answer #1 · answered by Hugh J's Daddy 4 · 1⤊ 1⤋
2
2016-08-21 06:27:25 · answer #2 · answered by Priscilla 3 · 0⤊ 0⤋
Norton is rubbish, loads of virus still come through even when nortons on the computer. Go to (www.Avast.com) download Avast home edition, stay on the avast website click on the register button fill in a few details to obtain a free registration key which will be sent to your email address....
I've been using avast for months and have had no problems at all. Also when you have avast on your computer any sites that contain virus are detected straight, which stops your computer getting affected.
As soon as you install Avast run this program straight away and you'll be surprised how many viruses this finds.
P.s any virus found move straight to the virus chest and delete them when avast has finished checking your computer
hope this is helpful enough.
2007-12-02 07:44:05 · answer #3 · answered by Anonymous · 0⤊ 0⤋
That doesn't sound like much fun!
Do you have all the updates to your Norton antivirus software? If not, it's very possible that you do have a virus on your machine.
A word of warning, Norton itself has had problems in the past. You may want to get another antivirus program, either as a replacement or as a supplement.
Spyware is a different problem altogether- though it certainly does resemble viruses.. To deal with that, you need to get something like Ad-Aware or Spybot search and destroy.
Also, check your firewall program and make sure it hasn't been compromised.
Good luck!
2007-12-01 04:23:39 · answer #4 · answered by Tigger 7 · 1⤊ 1⤋
Are you getting pop-ups or are you seeing a balloon coming from out of the systray?
Huge difference. Pop-ups are generally considered to be advertising that opens a new browser window and is usually quite large.
A balloon or a "bubble" is similar to a comic book dialog, that is providing information in regards to a icon that is down by the clock in your systray.
Phony "malware alerts", that are occurring in a pop-up often indicates a Vundo infection. VundoFix.exe is a specialized removal tool developed to remove Vundo (aka Virtumonde) infections.
VundoFix removal tool is here:
http://vundofix.atribune.org/
It's free.
___________________
Phony "malware alerts", that occur in a balloon often indicates a Smitfraud infection. The standard tool to remove this pest is SmitfraudFix. The full removal procedure and the free removal tool is here:
http://siri.urz.free.fr/Fix/SmitfraudFix_En.php
Almost all "general purpose","all-in one" spyware and virus removal programs such as AVG, Norton, or Spybot S & D cannot completely remove either Vundo or Smitfraud..
Good luck.
2007-12-01 05:58:27 · answer #5 · answered by Anonymous · 0⤊ 1⤋
This sounds like adware and/or other malware to me.
My suggestion:
Download a few antispyware programs.
SUPERAntiSpyware
A-Squared FREE
AVG Anti-Spyware
Those are all good. Update them, do a full scan and it should remove the infections. If they detect the infections but cannot delete them, then you might need to boot your PC into safe mode by pressing F8 during bootup, then do a scan in safe mode.
Good luck
2007-12-01 04:47:18 · answer #6 · answered by Chris 5 · 0⤊ 1⤋
your best option right now it to download some free programs to get rid of your infections and help protect it in the future. go to http://www.download.com
get the following
avg free antivirus
spybot search & destroy
adaware 2007
install and update, then restart your computer and hit F8 at the boot screen and start in safe mode. run all the scans and clean up. then you can restart in normal mode.
good luck
2007-12-01 04:23:16 · answer #7 · answered by Anonymous · 1⤊ 1⤋
it's highly irritating when u get a lot of pop-ups..i know. see this website for more information on pop-ups:
http://help.yahoo.com/l/us/yahoo/toolbar/features/popupblocker/stillgetting/pub-10.html
To ger rid of the malware, ensure that the security program is updated with the latest definitions. Updating will help provide protection against the most recently introduced security threats.
Run at least one, preferably two
Ad-Aware
http://www.download.com/3000-2144-10045910.html
SpyBot S&D
http://www.download.com/3000-8022_4-10401314.html
Then clean up the clutter with...
CCleaner
http://www.filehippo.com/download_ccleaner/
2007-12-01 04:19:49 · answer #8 · answered by Anonymous · 3⤊ 1⤋
hi...download dr web (cure it) which is free .....disconnect from the internet and restart in safe mode by pressing f8 on start up after you see the bios screen.... then run cure it and it should find all your bugs.....
2007-12-01 04:18:58 · answer #9 · answered by Anonymous · 0⤊ 3⤋