Outsourcing is an option for managing internal tasks. A staffing tool, outsourcing is an arrangement whereby an organization contracts with another organization to perform tasks or functions traditionally handled by internal staff (Boone and Kurtz, 1999).
When an organization decides that more personnel are needed, it must first decide whether to hire more employees, contract workers, or outsource the functions. The focus is on efficiency and cost-effectiveness when deciding whether to outsource. This decision-making process involves internal analysis and evaluation, needs assessment and vendor selection, and implementation and management (Outsourcing Interactive, 1999).
Organizations should remember that outsourcing does not mean abdicating management responsibility. Therefore, companies should avoid acting compulsively when deciding on an alternative solution. If the requirements, expectations, and needed resources are not clearly understood, outsourcing does not improve the situation and may even cause it to become worse.
Internal analysis and evaluation involves examining the need for outsourcing and identifying the implementation strategy. Top management of an organization makes these kinds of decisions. People internal and external to the organization provide needs assessment and vendor selection. To assist in identifying qualified vendors, research is focused on the needs of employees and on companies outsourcing the same functions.
Implementation and management allow for administration of the relationship as it evolves between the two—outsourcer and client. Strategy includes ways to monitor and evaluate performance, communicate issues, resolve conflicts, and help employees adapt to change.
Please click on the 1st link for the advantages and disadvantages of outsourcing.
The 2nd link is an interesting article on what's new in outsourcing.
2007-12-01 21:09:38
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answer #1
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answered by Sandy 7
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It is when a company contracts a third party provider to carry out a part of, or all of the business operation. This can be done either onshore or offshore.
Here's an example of a contact center that provides outsourcing services to clients worldwide.
2014-02-08 22:38:58
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answer #2
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answered by Anonymous
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Business outsourcing is simply getting done the office works by the employees of other offices instead of own one. One of the main purpose of business outsourcing is to reduce operational and remuneration cost of the organization. For example, say a business organization in UK wants to hire a computer operator. If the company hire an employee from the UK, probably it will have to pay around £2000 per month. But if the company hire employee from outsourcing company situated in a country where labor is not that expensive, say Bangladesh, then it will only have to pay around £500 per month for an employee. There are hundreds of outsourcing farms who are providing inexpensive services to companies situated in expensive countries. For example, www.staff-india.com is a renowned outsourcing farm provides inexpensive support to business organizations situated in UK, USA and EU.
2014-12-05 11:36:50
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answer #3
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answered by Rick 1
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Outsourcing is also known as Business Process Outsourcing (BPO). This is the process of hiring another company, either domestically or internationally, to handle business activities for you. It has become a common business practice that allows small and medium-sized businesses to gain services and skills they would usually find hard to grow, because of either financial or manpower restrictions, or possibly a combination of both. Meaning, you can grow your business as and when you need to, without any major investment.
2016-05-30 23:00:46
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answer #4
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answered by ? 2
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Outsourcing involves contracting operations of specific business processes. Outsourcing services like call center, internet marketing, legal services, business consulting, data entry, book keeping and financial services. Typical back office processes that may be outsourced includes payroll, billing, logistics and human resources.
2015-05-21 23:24:55
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answer #5
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answered by Alisa 2
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I run a company that makes fish hooks. A guy comes to me for bicycle spokes. I have no way of producing bicycle spokes. I will call a guy who makes bicycle spokes. I just outsourced for bicycle spokes.
Outsourcing also occurs when a company is busy beyond capacity. The can't do more work, so they'll send it out to someone who does the same thing.
2007-11-30 15:13:46
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answer #6
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answered by beckoningsubstitutes 5
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in case you propose political celebration, i do no longer think of any has a plan. The Democrats talk it up, yet their movements are inconsistent. The Republicans do no longer probable handle it, yet are extra concentrated on arising an surroundings for activity introduction. look on the historic previous of outsourcing. It has prevented businesses from thoroughly moving exterior the U. S.. it isn't any longer considered one of those undesirable concern.
2016-10-18 10:52:43
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answer #7
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answered by ? 4
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obtain (goods or a service) by contract from an outside supplier. You can find outsourcing platform easily.
2013-10-21 18:16:57
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answer #8
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answered by Anonymous
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Obtains operations and responsibilities from a third party service provider.
2014-12-10 18:48:46
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answer #9
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answered by stella 1
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