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When i start my computer it works fine until 2 or 3 minutes the screen goes blue with writing on it and at the bottom it says the it is dumping physical memory and then it says the it has completled. Do i need to get a new hard drive or is it something more serius? The computer i have it a Dell Inspirion 6000.

2007-11-30 10:38:14 · 4 answers · asked by highroller55555 2 in Computers & Internet Hardware Laptops & Notebooks

4 answers

to get a more reliable answer, you should provide the error code that is written on the BSoD. it looks like 0x00010002

i'm not 100% sure, but from my experience in the most cases it is due to a defective RAM module (happend once to me and the symptoms were similar like yours).

as a workaround you can do the following:
before you do something, shut down the PC, remove the AC adapter and the battery.
if you have 2 memory modules (they are located at the bottom in the middle of the laptop) remove 1 module and close the bay. start up the laptop and see what happen. if it's ok now, you have removed the defective module.
in case the error is still present, repeat the above steps and exchange the 2 modules (only 1 module may be in the laptop). start again.
in case it's ok now, you have to replace the module taken out, otherwise the error is something else.

2007-11-30 11:26:38 · answer #1 · answered by frime 6 · 1 0

It would help to know what the message is, most of all blue screen error message have the dumping physical memory shown, so that is not the main part of the message or what you need to be concerned with. Here is a link to the most common blue screen error messages.
http://www.updatexp.com/stop-messages.html

2007-11-30 18:45:06 · answer #2 · answered by Linds 7 · 0 0

It gives you messages here...
You need to tell uswhat the stop error is....
Usually it will look like: 0x000001a or something like that... it will also tell you something at the top.... like page_fault_error or something like that... let us know what the error is and we can help.

2007-11-30 18:42:35 · answer #3 · answered by jimponder 5 · 1 0

I have no idea, however I would restore the computer to an earlier date where it was working fine.

2007-11-30 18:42:15 · answer #4 · answered by John 5 · 0 2

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