I've been having trouble connecting to iTunes store i keep getting the message "make sure your connection is active and try again" I can connect to the internet through mozilla and aol and all the other stuff i just can't get into iTunes and i just downloaded the newest update. please help
2007-11-28 13:39:46 · 4 answers · asked by Anonymous in Computers & Internet ➔ Internet ➔ Other - Internet
try to delete your itunes and download the newest update all over again it should work
2007-11-28 14:00:03 · answer #1 · answered by Nick R 3 · 0⤊ 0⤋
I had the exact same issue a few days ago after an upgrade. It turned out to be that my Symantec firewall software had blocked iTunes from accessing the Internet.
Check your firewall rules.
2007-11-28 21:47:44 · answer #2 · answered by Fester Frump 7 · 0⤊ 0⤋
i use itunes all the time and have never seen that before. try to email itunes and see if they cn help.
2007-11-28 21:44:12 · answer #3 · answered by Chad L 4 · 0⤊ 0⤋
try yahoo
2007-11-28 21:43:17 · answer #4 · answered by rvblatz 4 · 0⤊ 0⤋