Laser printer not printing to right tray?

Question

Hopefully somebody can give me insight in to this general problem.

Even after I go to printer setup and select Tray 2 (multi-purpose-feed), it ends up printing from Tray 1. This only occurs with a particular word file I'm trying to print, normally I have no problem printing to the different trays by going to printer setup.

Printer: Dell 3110cn
Document: Word 2003, avery business card template
OS: Windows Vista

Problem solved, thanks! The first guy nailed it on the head. I actually solved this problem after doing a search on the net. I came back here to close it but it was already answered. I'll choose you whenever it lets me.

Answer 1

This could actually be a property of the Word document itself.

1. Open the Word document
2. Click 'File | Page Setup'
3. Click the tab labeled 'Paper'
4. Make sure that the list selections under 'First Page' and 'Other pages' are not set to 'Tray 1'. If they are, change them to 'Default Tray' and re-save your document.

Hope this helps.

Answer 2

First i would put the same page back in and print on the other side.If this gives you a good print then the fuser has taken the damp out of the paper .If not then I would change the drum.By fuzzy I assume you mean that the image is slightly ghosting.Most printers have a saw tooth charge instead of a wire so I doubt this is the problem.

Answer 3

In the printer setup, there will be an option (usually on printer menu itself) to set the paper size for the MP tray, make sure this MATCHES the paper being used, if set to letter and printing A4 it will DEFAULT to a tray with RIGHT PAPER for job.

Aslo check the paper sizase set in the document properties, if this is wrong, can throw printers as again they can default to correct size as set.