The bank attempted to cash the same check twice and that made me overdrawn. I caught the mistake on the Internet and brought it to their attention. The representative claimed that it was not their mistake but the recipient of the check who had tried to cash it twice. I went to the recipient and they proved that they only cashed it once. The bank said that they would investigate but my account was shutdown and I was unable to pay bills the normal way. By the start of the next day, the mistake had been fixed but the computer assessed me $150 in overdraft charges. I called the bank and I was told that they could do nothing without evidence. I called there national phone line and they returned the money in about 2 seconds. I told them that they owed me some money for the time, effort, and inconvenience they caused me. I think it is only fair that they charge a customer $30 dollars for overdraft that they pay a customer $30 dollars for every overdraft that they c
2007-11-27 12:16:55 · 8 answers · asked by Anonymous in Business & Finance ➔ Personal Finance
The name of the bank is in the question and I am leaving them for a community credit union.
2007-11-27 12:36:25 · update #1
This is a good reason you should go for a smaller community bank instead of a giant like US Bank. You will get better more personal service.
2007-11-27 12:30:12 · answer #1 · answered by ananamas 5 · 0⤊ 0⤋
Dude that sucks!! it didn't happen to be B of A? I had a similar incident with them about ten years ago..... except I never got my money back.. and I refused to pay the overdraft fee's.. it took seven years for it to drop off my credit (oh and no-one would give me a bank account for those seven years) man I hate banks!!!!! :) I agree they should totally compensate you for your time....
2007-11-27 20:24:24 · answer #2 · answered by ☠Naz☠ 6 · 0⤊ 0⤋
word i hate the bank. they are retarded and never admit to mistake. the worst part of it is .... its your money. i deposited 700 bucks cash that took a week to clear and i had multiple overdrawn charges. they told me to call the number and they said to go to the bank. what a bunch of cra.p. basically stopped dealing with banks all together.
2007-11-27 20:21:56 · answer #3 · answered by aaron c 3 · 0⤊ 0⤋
You're right, but unfortunately big businesses don't seem to really care about the little guy. If you had millions in your account you could be sure they would do all you ask, because it's all about money with some of these corporations.
2007-11-27 20:21:16 · answer #4 · answered by the Boss 7 · 0⤊ 0⤋
that same thing has happened to me before too
and omg i hated it
they should definetly get charged for doing stuff like that
2007-11-27 20:20:30 · answer #5 · answered by Anonymous · 0⤊ 0⤋
I agree but unfortunately life sucks sometimes. They are takers and they aren't going to pay you for "pain and suffering" -- I TOTALLY AGREE WITH YOU THOUGH.
2007-11-27 20:21:29 · answer #6 · answered by butterfliesRfree 7 · 0⤊ 0⤋
that has happened to numerous people in my family! a bank that i know of that has not done that is washington mutual..so if possible, try that one!!!
2007-11-27 21:25:29 · answer #7 · answered by jojoangl 2 · 0⤊ 0⤋
sounds like a bank of america..cuz they did that to me and i totally closed it due to that fact...
2007-11-27 20:19:41 · answer #8 · answered by love2help 4 · 0⤊ 0⤋