the computer is about 15 months old so its over the warranty. it wont play ANY disc, music, games, software, NOTHING. everytime i put something in the drive the green light flashes then it stops. i did the whole device manager thing and theres an exclamation mark and something about windows not loading and something about code 39. I also uninstalled and reinstalled and the same problem occured. Do I need a new hard drive? or do I need a new cd dics drive? what do I need in order to fix the problem? its an emachines. windows xp
2007-11-24 09:25:47 · 5 answers · asked by Anonymous in Computers & Internet ➔ Hardware ➔ Other - Hardware
Hi. Read this first. http://support.microsoft.com/kb/314060 .
Use the 'Guided Help' if you can because the Registry needs to be edited. OK if you know what you're doing and backup (export) the registry first. Good luck.
2007-11-24 09:29:05 · answer #1 · answered by Cirric 7 · 1⤊ 0⤋
When was the last time you cleaned your DVD/CD? If it's been more than a month. Try that first. The cleaner is a music CD with a tiny brush on the bottom. When you play the cleaner CD, the brush cleans the reader head. Get them at Office Supply stores, Circuit City, Best Buy or Radio Shack.
2007-12-01 15:09:48 · answer #2 · answered by Aedan 4 · 0⤊ 0⤋
Shut down and turn the power off. Take the case off and jiggle the plug at the back of the CD ROM and jiggle where the ribbon cable connects to the Motherboard. Put things back together and power on and try again. Your ribbon cables can have dust or slight corrosion (for want of the right word), or your CD ROM may have died. Especially after you have re-installed the drivers etc.
2007-11-24 09:34:27 · answer #3 · answered by Rowen 6 · 0⤊ 0⤋
If reinstalling the CD drive didn't work you may need to get a new CD drive. You may want to try using a cleaning disk first.
If thats the only thing wrong, you won't need a new hard drive.
2007-11-24 09:32:04 · answer #4 · answered by Anonymous · 0⤊ 0⤋
ok you will have a hardware issue attempt hooking it as much as a distinctive USB port in keeping with threat one interior the lower back of your laptop to establish if it helps or attempt this circulate to my administration panel device Hardware tab then click on gadget supervisor it relatively is going to elevate all your hardware and drivers leaf interior the direction of the USB (time-honored serial bus controllers) and discover your gadget and real click and uninstall the gadget. next circulate to action on the toolbar and click test for hardware variations in case you USB is declared it relatively is going to attempt and reinstall the drivers and in keeping with threat restoration your issue reliable success
2016-12-16 17:42:35 · answer #5 · answered by mckernan 4 · 0⤊ 0⤋