First one I would have contacted would be the manufacturer.
Found this in Yahoo Answers. It was chosen as best.
Hi, could be anything to do with video. Might be the on board video card or its memory. It is also possible that your display lost its back lite and you just can see the display. Try turning the laptop on normally and let it run for a while. Try tilting the display left right up down as if trying to gaze at the inside of the display. If you can see faint traces of your desktop then it is definitely the back lite, if none then something else is at fault. Either way you will have to bring it back for repairs or replacement.
You can also try checking the memory by sliding out the panel cover at the bottom of the casing. There might be a screw or two locking the cover panel in place. Try wiggling the memory a bit, might have loosen up somehow.
If still a no go, then perhaps you're really better off sending it back for repairs/replacement.
Hope this works out for you. Pls post again how things turn up. Good luck and kind regards.
Comment by Benimur, posted on Jul 30, 2007
Hi again,
The memory might not be bad. It might just have not seated itself properly into the slot. However, if after wiggling/seating the added 512 (like what you did with the original memory) and you still have the same problem, then you would really have to return it to RadioShack. It will be to your advantage to bring your laptop along so that when they replace, you can check it the replacement memory will work properly.
Cheers.
2007-11-24 05:13:43
·
answer #1
·
answered by TheHumbleOne 7
·
0⤊
0⤋
when you are using another monitor, try setting your resolution and refresh rate as low as possible and unplug the monitor to see if the laptop screen works. If this doesn't work you might have a lose screen cable inside (unlikely, but possible.)
2007-11-24 13:13:55
·
answer #2
·
answered by Anonymous
·
0⤊
0⤋