I sent item about a month ago buyer said he did not reiceve it filed a complant he did not no that I had this item insured so when I traced it, the item was picked up by him he will not respond to emails I have posted tracking info on paypal dispute how do I end this it was alot of money and am not sure if this is a scam he has 100%feedback on ebay and many items sold. what I really want to know is how can I stop this am not paying a cent he has already recieved it
2007-11-23 20:35:32 · 13 answers · asked by Berserk_Wolf 2 in Business & Finance ➔ Other - Business & Finance
You have his address, hunt em down. Make him wish he never crossed you.
2007-11-23 20:38:31 · answer #1 · answered by Blind Squirrel 3 · 1⤊ 1⤋
Did you use paypal? If so, there will be a claim and you can respond there. I also had issues with delivery. Paypal will open a claim dispute where you will be given the opportunity to give your side of the story. Make sure to give all the information at one time, you can't enter multiple replies to their request for information.
If you insured it, you get the money back when you file an insurance claim unless you specifically request the buyer to get it. If he claims he didn't receive it, and you have signature stating differently, there is no worry.
2007-11-23 20:41:56 · answer #2 · answered by Ann S 3 · 0⤊ 0⤋
Paypal will ask you one single question: "Enter the Delivery Confirmation number or tracking number showing the item was delivered:" If you have that, you're in the clear. If you don't, Paypal will take the payment away from you and refund it to the buyer. You will have neither your Xbox nor your money and no way to appeal. I suspect you shipped without tracking, and the buyer knew they could take your Xbox like taking candy from a baby.
2016-04-05 06:06:10 · answer #3 · answered by Donna 4 · 0⤊ 0⤋
Make sure you keep a copy of the insurance and soemthing that says he signed for it. Contact PayPal dispute center so that they know this is a case of Mail Fraud. Contact the post Office where the package was shipped to, then contact the buyer and inform him that you have proof he signed for it. Inform him that you will start a USPS investigation into mail fraud which is a felony.
2007-11-23 23:37:10 · answer #4 · answered by Boat Junkie 2 · 0⤊ 0⤋
Collect all of your proof that the buyer picked up the item...the proof of insurance, the trace, any receipts from mailing the item...and forward that to PayPal. I had a similar thing happen to me at the Niagara Falls Post Office. I had proof of car insurance sent to me there General Delivery, and, when I arrived to pick it up, I was told that I had all ready picked it up. There was even a document signed with my name! So, check with the postmaster at the post office where the item was picked up, too.
2007-11-23 23:28:33 · answer #5 · answered by LHigg93409 1 · 0⤊ 0⤋
File your response using the methods provided by ebay and paypal. Since you have proof, you will win the dispute.
2007-11-23 20:39:03 · answer #6 · answered by Melissa 2 · 0⤊ 0⤋
If you have proof that he has received the item then posting it on eBay should be good enough. Contact eBay's dispute area to get it resolved.
2007-11-23 20:38:00 · answer #7 · answered by PK211 6 · 0⤊ 0⤋
If he filed the claim as non received goods then he has just lost. He tried to con you and you have verifiable proof. The claims department only goes by tracking numbers. If they are able to tell intentional fraud possibly by this instance or any other instance he/she may lose their account and some money.
2007-11-24 04:04:44 · answer #8 · answered by sho_nuff187 3 · 0⤊ 0⤋
Scan the paperwork and send to paypal that chould end the dispute.
2007-11-23 20:39:36 · answer #9 · answered by Marven K 2 · 0⤊ 0⤋
Send all the shipping info to Paypal, including that they recieved it. Once they recieve it, it's not your problem.
2007-11-23 20:38:47 · answer #10 · answered by Anonymous · 0⤊ 0⤋
Contact Ebay and Notify them.
2007-11-24 09:42:15 · answer #11 · answered by Anonymous · 0⤊ 0⤋