Can a store, Wal*Mart, refuse to take back a defective item because you have written your name on it?

Question

Can a store, Wal*Mart, refuse to take back a defective item because you have written your name on it?

Greetings,

a) I did not cause the item to be defective.
b) I wrote my name on the item before it was installed on the back side because it was going into a rented property and I wanted to deter theft.
c) Since I wanted to label it in a non-visible spot (once installed) I did not have an easy way to test first as all such labeling locations would no longer be accessible once installed.
d) I did shop at a store which had a return policy to my liking. As far as I can tell, reading the Wal*Mart return policy online, they state that they will take it back so long as I have the receipt and it has been less than 30 days. There are a few exceptions, but none say you cannot write your name on your product. This is standard use of an item in high theft environments such as dorms and other shared environments.

Over 20 answers and no one has suggested what my actual course of action is going to be:
I intend to purchase an identical item and dissemble it to move the labeled casing onto a non-d

Answer 1

yes. but if you used permant marker use some nail polish to remove it. but be careful.

Answer 2

So stores and public markets have the right to refuse any one who does not go along with their principles? What if the child's name was Malcom X, or Louis Farrakhan, or Charlie Manson or Joseph Stalin, or Osama Bin Laden. All names that imply strong political or racial principles that may go against the stores. I doubt that the store would refuse writing any of those names and if they did I can imagine the media frenzy against the store that would ensue. Since when do stores decide to refuse business because they do not approve of the individuals name? This is nothing but the typical weak minded pcbs that has done nothing for this country except erode our freedom and turn the brave into the tame.

Answer 3

Yep.

They can also refuse to accept it because they dont like you-the laws on this are pretty lax and youre outside of company policy (by damaging the item via writing on it), so they dont have to take it.

Contact the company that made the product, and next time dont write your name on stuff until youve tested it.

Answer 4

Yep. its in the small print on the wall in their return policies. Wal mart doesnt have many standards, but messing up things that couldve been fixed and resold definately takes you off the refund list.

Answer 5

sorry, you're out of luck.

You could ask for a voucher for a discount on something else. Plead your case and be extra, extra nice. And don't get in a huff if they say no which will probably happen.

Or go directly to the manufacturer.

Moral of the story, you learned a lesson here. Wait till the paint dries before.

Peace

Jim

.

Answer 6

They would have the right to do so. Specially when your name is already written on it. It kinda shows you've accepted the item already in good condition. There'll be no proof that the item was originally defective.

Answer 7

Technically? Yes.

In reality if the item is truly defective I can't imagine any store not swapping it out. It's just not smart customer service unless we're talking about high end high priced items. The kind that WalMart doesn't carry.

Answer 8

yes they can. first call the store and speak to the manager, and explain. next time don't put ur name on it until u see if it works

Answer 9

Yep

Answer 10

I don't know. Check with them and see. Why write your name on something before you test to make sure it works?

Answer 11

Yes.