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iam using symantec anti virus software. the scan history shows several scanning process going on. i was told to unload service so that whatever process is going on, it will stop.but the reply i got was scanning going on so cannot unload service.
so i tried to uninstall the software and install it again. but there was some error and then from the add or remove program the software disappeared. but its still in the program files list.
what to do.please help me. my system performance is tooooooooooo slow. i know there are viruses in the system.my task manager has been disabled.
please help me.
iam not so well versed with all these
thank you

2007-11-22 14:23:42 · 7 answers · asked by malli 1 in Computers & Internet Security

7 answers

Nortons is dynamite, the tales of woes and catastrophes connected wit it are legendary.

Symantec are supposed to have a program on their site for completely un-installing their product. I suggest you downlaod this,runit and get rid of every scrap of the it and then think real hard as to whether you want to put it back on your machine.

Once you have got rid of it, go to one of the online virus scanners and have your machine cleaned of any nasties.

If it came with your machine I'd ditch it. If you had the misfortune to pay good money for it I'd troll their websites and forums before putting it back on.

2007-11-22 14:34:58 · answer #1 · answered by Anonymous · 0 0

If you want to uninstall Symantec/Norton, navigate to the site below and find your version- use the link they provide to uninstall your program.

Norton Uninstall-
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039

Now:
To keep your computer protected until you can decide on something else, download, install, update and run a scan with the free version of AVG 7.5 here:
http://www.free.grisoft.com

Next:
Download these three (3) 'free' anti-spyware programs-

Always click the button to UPDATE before starting the scan.
Remove (Quarantine) all items they find.

Immediately scan with #1-
1. SuperAntispyware here:
http://www.superantispyware.com

2. Ad-Aware 2007 here:
http://www.lavasoft.com/products/ad_aware_free.php

3. SpyBot Search & Destory here:
http://www.safer-networking.org

This should get it all straightened out and you will be well protected..
--
Happy Thanksgiving!
--

Use protection,
your computer will thank you.

2007-11-22 14:57:33 · answer #2 · answered by Mike M 4 · 0 0

If your programs don't work properly, for example you cant rip or burn music, that's a virus, or its a badly installed program. Your PC is running slow, that's not because its got a virus. i advise to uninstall anti-virus software cuz these really slow down your PC cuz they are working on too much software. self monitor your programs, if they don't work properly they have a virus to cure it just reinstall it or update it. to remove Norton symantec you go here http://uninstall-norton.com

2007-11-22 15:35:07 · answer #3 · answered by muffer_3 6 · 0 0

Turn-off your computer. Then turn-on it after a few minutes. (note: it takes harder than reset)

Then re-install the Norton with its CD-ROm, it will do everything for you. You just follow the instruction.

After all, you need to turn-off and then turn-on your computer.

It seems some virus damaged some Norton files. Perhaps, this is due to the Black Friday attacks warned by hackers.

2007-11-22 18:14:58 · answer #4 · answered by giginotgigi 7 · 0 0

Best to use Kaspersky Internet Security

2007-11-22 14:55:26 · answer #5 · answered by Anonymous · 0 0

hi ! Yours must be a means mission / verify the cables. otherwise, for virus, boot the gadget in possibility-free mode (press button F8 even as booting) and then run anti-virus. The virus must be deleted. IF the problem nonetheless persists, i imagine reload the total os.

2016-10-24 22:40:46 · answer #6 · answered by lashley 3 · 0 0

Go to start, click accessories, click system tools, click diskeeper disk defragmemter, when that is done go back to accessories, click system restore, and try restore your computer to an earlier point.
you should be able to find your task manager.

2007-11-22 15:00:51 · answer #7 · answered by Vanessa H 1 · 0 0

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