Hello! Today my recovery disk arrived after 8 long weeks with HP. Before I got the recovery disk, a balloon pops up saying you have files waiting to be written on this disk, even though there is no disk in the drive. Now when i put the recovery disk in the drive, it says do you want to write the files on the disk, so i click take no action, and it closes but then the steps im supposed to follow on the recovery disk doesnt come up! Please help!
2007-11-21 06:19:00 · 9 answers · asked by Anonymous in Computers & Internet ➔ Other - Computers
And I have opened the drive and closed it again it doesnt work.
2007-11-21 06:25:54 · update #1
I need the recovery disk because hp wiped all the software off my computer that i need like microsoft office, I have written the things that needed to be written to the computer, and then i opened and closed the drive and the same thing comes up saying to write pictures which i already done and the picutes are those from the recovery disk, what do i do!
2007-11-21 06:43:12 · update #2
Double-click on 'My Computer'-
This will show you the 'available' drives on your computer.
Look for the CD (burner) - with no CD's in the CD tray, double click the CD Icon- a window will open showing you files that have not yet been copied (written) to a CD. If you want to write these files, insert a writable CD and select 'Write files to disk'-
If you do NOT want to write them- select them all and delete.
(much ike shortcuts, this will only remove them from the writable list, it will not delete the file from the computer)
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Files waiting to be written to disk- (sitting on your CD drive)
http://www.starkstate.edu/computing/academic_computing/burn_dataCD.htm
Using the 'HP Recovery' disk to re-install the Microsoft Office is a separate issue. Most of the time, unless you paid for the Microsoft Office program, it only has a 60 day trial period, at which time you must purchase it for it to work without a product key.
Anyways, sounds like 2 separate issues to me.
(as one other person mentioned)
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Use protection,
your computer will thank you.
2007-11-21 07:25:22 · answer #1 · answered by Mike M 4 · 0⤊ 0⤋
You should have gotten instructions with the disc.
Try restarting your computer with the disc in the CD-R drive. It should try to boot from the disc and start the recovery process. Your data will probably be wiped out. So back that up before you start. Address books favorite places and those things you may have spent time assembling.
Edit:
From what I know about the HP recovery disk, you will not get individual programs off of it. It's designed to be booted and then a restore done. Sometimes there is a selection menu, once you boot from the disk, so you can load only apps. But most that I have seen do not give that option. It's a complete system wipe and reload. So you need to make a decision. Start from scratch or find the apps you need from another source other than the recovery disc. The steps you have taken so far tell me that you are not going to get applications off of that disc.
The messages prompting you to to write files to the disc are incorrect. The CD should not be writable.
2007-11-21 14:29:28 · answer #2 · answered by JohnFromNC 7 · 0⤊ 0⤋
The disc referred to in the balloon is your hard drive. When the balloon comes up click on it and see what dialog box pops up. I'd click yes abd see what follows.
What do you need the recovery disc for? What do you expect to be able to achieve with it?
Used improperly the recovery disc may wipe your hard drive clean and you will lose all your data. Do you want this?
I think you need to give us a lot more details about your problem before we can offer sensible advice.
2007-11-21 14:36:07 · answer #3 · answered by Anonymous · 0⤊ 0⤋
I am assuming that your computer came with the Roxio instant burn software that it proprietary with the Windows systems. So you know, Roxio's software is crap and will eventually stop working. I would recommend removing the software or deleting the files that want to be burned to the CD, as that will remove them from the burn queue. I would then go out and get the Nero burning software. The packages run between $20-100+. From what I can gather from your problem, I would get something in the $20-40 range.
2007-11-21 14:29:43 · answer #4 · answered by Anonymous · 0⤊ 0⤋
Reboot with the disk in the drive to read from it first. If it bypasses this, enter your bios upon normal startup and check the order of boot devices.
2007-11-21 14:33:52 · answer #5 · answered by Bill 1 · 0⤊ 0⤋
Wondershare data recovery is one of the best free tool I used to recover my deleted files. Download here http://j.mp/1uUrsgR
Cheers ;)
2014-09-30 17:45:32 · answer #6 · answered by Anonymous · 0⤊ 0⤋
you might have a previous project saved that needs to be written to disc that you started and did not finish!! there might not have been a disck in your computer when you tried to burn!! it saved what ever it was to harddisk (your hard drive) and is now reminding you its still there!! check it out!! try find out what are the files so youll know where you stand
2007-11-21 14:27:45 · answer #7 · answered by Anonymous · 1⤊ 0⤋
to stop message, do you want to write the files on the disk,go to my computer open dvd cd drive delete temp files.then use recover disc.
2007-11-21 16:17:52 · answer #8 · answered by simon 1 · 0⤊ 0⤋
just open the drive and close it again.
2007-11-21 14:23:12 · answer #9 · answered by Kevin 4 · 0⤊ 0⤋
Instead of saying "take no action" choose "autoplay"
Bert
2007-11-21 14:28:18 · answer #10 · answered by Bert C 7 · 0⤊ 0⤋