why does my dell lap top shut down?

Question

I will be working away and the lap top just shuts down or freezes up. A blue screen appears and I can't do anything but restart it. Anyone know why??

Sometimes I get a blue screen sometimes I get a blck screen with what almost looks like a upc symbol on it. I don't get anykind of message error or anything like that. I don't know what the cause is.

Answer 1

If you get the blue screen of death, it's probably the operating system being corrupt.

I'd start by repairing your operating system (Windows Xp or whatever you use)

If that doesn't work, I'd reformat your hard drive and reinstall everything

Answer 2

Try this...right click My Computer, then Properties, click on the Advanced Tab, then find Start-up & Recovery, click on Settings, then under System Failure un-click Automatically Restart. Give it a go, might work, might not.

Answer 3

"A blue screen appears" - tell us more. Does your laptop feel really hot above the keyboard? This is really important.

Please re-post and provide the full text of any error messages.

Then, we can try to help.

Answer 4

Ask yourself the following questions.
What OS am I running?
Does the bottom of the laptop feel warm?
Did I use the web lately?
Did I recently install some new software?

Answer 5

flow to regulate Panel, then risk-free practices midsection,then configure computerized Updates. Set a time which you is merely not utilising the workstation. you comprehend your schedule, p.c.. the time. If this would not maximum appropriate the priority,call or e mail Dell help.