Ok, so a couple days ago I went to to turn on my laptop. It's a dell inspiron 1505 I think. I got a blue screen after the Windows logo, saying something like "unmountable boot volume." I googled it so I could try fixing. I ended up making it worse and then mycomputer started saying the hal.dll file wasmissing or corrupt. So I googled again and I couldn't fix it. So I figured if I just reinstall XP with a clean slate everything would be fine. However, once I deletd the partitions and Windows had to format it, it would not go beyond 0%. So I tried a quick format to see if that would work and it went through 100% but it said that something was corrupt. Now, my computer wont go beyond the splash screen and I can't install Windows XP or Vista because it won'tformat. I tried using the XP recovery console to format and it still won't. When I turn on my computer it says something with "BOOTMGR" or "BOOTMSG" I can't remember exactly.
Is it fixable? I am still under warranty which is good.
2007-11-19 06:52:17 · 3 answers · asked by john s 1 in Computers & Internet ➔ Other - Computers
My guess is the hard drive is defective. Dell will replace a hard drive under warranty.
2007-11-19 07:00:07 · answer #1 · answered by Hk9 6 · 0⤊ 0⤋
It's good that you are under a warranty. Don't give up on your computer yet! At Dell's discretion, your hard disc can be replaced! All you have to do is call the customer support line and tell them about the situation. All those Google(tm) searches won't do you any good!
2007-11-19 15:44:56 · answer #2 · answered by jacobbday 1 · 0⤊ 0⤋
If Ur still under warranty...Let the experts who built it fix it.
2007-11-19 15:01:13 · answer #3 · answered by Anonymous · 0⤊ 0⤋