put laptop back to factory settings.my usb inport still dont work?

Question

they worked till last week?

its a acer with vista home basic is there e program to tell me whats broke?

Answer 1

Yes, it's called Acer tech support, give them a call.

You must use your Acer recovery disks and follow the instructions in the Acer User Manual to the letter.

TIP: Test your USB device on another PC, it may have died.