If an accident is caught on video surveillance is that considered absolute evidence?

Question

I was exiting a parking garage on campus when the automated gate fell on top of my new Toyota corolla. When I got home I found that the roof was scratched up bad. I called the campus security office and when I told them what happened they told me that because I didn’t file a police report right then the parking garage couldn’t be held liable. When I asked if the video surveillance cameras could be use to prove the fact they told me "they're not big on that" what rights do I have here?

Answer 1

You have the right to file a small claims action against the parking garage and the manufacturer of the gate, to file for a subpoena to view the security tape and to hire an attorney if the damages exceed the limit for small claims.

Otherwise, you have the right to file a claim with your insurance company.