English Deutsch Français Italiano Español Português 繁體中文 Bahasa Indonesia Tiếng Việt ภาษาไทย
All categories

2 answers

It's the cost of NOT creating a quality product (or service) such as when a company has to refit a faulty product or when a restaurant has to comp a bad meal.

2007-11-10 14:14:46 · answer #1 · answered by Jay 7 · 0 0

It refers to the amount of effort exerted to achieve good quality.. Not anything monetary or something..

2007-11-10 22:36:04 · answer #2 · answered by eNgLish wiZaRd 2 · 0 1

fedest.com, questions and answers