Went to the ATM a few weeks ago to take out 300 dollars machine only gave me 280 I dispute the difference of 20 dollars, the bank says the audited the machince and it was correct, no difference in money. How do banks audit their machines? is it possible the bank thinks the machine is correct but really did screw me out of 20 dollars? Also what is my next option in fighting this (I know I was only given 280 thats a fact)
2007-11-08 10:10:18 · 3 answers · asked by Tim6298 2 in Business & Finance ➔ Personal Finance
There is not much you can do to protest even if the ATM camera caught your disappointed reaction at the time. Its possible your $20 went to the previous or next customer and thus the machine is still in balance when audited. If you have been with your bank for a long time or have substantial deposits/loans you may be able to talk to a banker in person to plead your case. I doubt it is worth the time even if you do get your $20 back.
2007-11-08 15:19:32 · answer #1 · answered by Shaun 2 · 0⤊ 0⤋
When ATM's are 'refilled', they are audited for accuracy. The exact amount in the machine is noted, and the payout tally is checked to see if there is any variance. If the machine actually contains what it is supposed to contain at audit, the bank will refuse your request.
2007-11-08 18:14:36 · answer #2 · answered by acermill 7 · 1⤊ 0⤋
That happened to me and the shortage was found on the bottom of the ATM.
2007-11-09 04:49:38 · answer #3 · answered by Anonymous · 0⤊ 0⤋