I had an accident over a month ago, had to rent a car which my insurance company pays 80% of the bill. When I went rent the car, i talked to the manager and she told me that i will only pay 3 dollars a day for the car i was going to rent. I mentioned I am a college student with a tight budget and she seemed to 'understand'. She never mentioned any other money I had to pay other than the 20% of the bill. However, when I went check on the car, she tells me I owe $600 dollars in insurance for the car. She never mentioned this charge, given that I told her about my tight budget to begin with. I DID put my initials in the contract when I got the car, but it never stated that I had to pay insurance. There were a bunch of random letters such as DTW $15.55 but i figured that it was the difference that State Farm was going to pay on the car. I will return the car today, however I refuse to pay the $600 and will dispute this charge with coorporate. Can I just refuse to pay for that amount ?
2007-11-07 02:28:27 · 5 answers · asked by Popotitozz R 4 in Politics & Government ➔ Law & Ethics
You can refuse to pay, but the contract may not help you in this matter.
I often rent through Enterprise and can state in agreement with other posters that every time I'm asked for insurance. I can also state unequivocally that you initial not simply once but three times to accept or decline different kinds of insurance.
With a standard Enterprise contract you sign twice (once in accepting the whole agreement, once to accept responsibility for other drivers over you. Also, you initial it five times: once to acknowledge any damage on the exterior of the vehicle, once to acknowledge the amount of fuel in the take at rental, and three times to accept or decline insurance.
There's a group of six boxes in the middle of the form between your two signatures. They are about accepting or declining the "Damage Waiver", "Personal Accident Insurance" and "Supplemental Liability Protection". If you initialed any of the three boxes on the right of this group with the triangles in them indicating that you accept any of the abo ve (as opposed to the boxes on the left declining them), you accepted some insurance, at least in the eyes of the contract.
Maybe you can claim you were tricked into doing it, but asking for insurance is done by every rental company that I know of, and it all depends upon where you initialed on the contract.
2007-11-07 03:02:26 · answer #1 · answered by Ralph S 3 · 1⤊ 0⤋
Despite the fact that you didn't know what you were doing, sounds like you did initial that you wanted their insurance on the contract. Regardless of intent, you signed for it, and now you might have to cough up the money. It's not right, but things rarely are.
You can't refuse to pay it simply because you have to use a credit card to rent a car, and they can charge that card for the amount they think it due. You may have to pay it, then dispute with them in hopes of getting your money back. But sounds like it might be useless, because you did agree to it (whether intentionally or not).
You make just have to chalk this up to a lesson learned. Read the fine print before signing or initialing anything!!!
2007-11-07 02:45:51 · answer #2 · answered by Meghan 7 · 0⤊ 0⤋
OMG! Enterprise has the worst service! While I do not know exactley what you can do, I will begin to say just keep records dates and time of who you complain and talk to. I would also complain to state farm b/c they needed to arrange this service for you. I had probelms w/ Enterprise also they were suppose to pick me up when my car was getting repairs, however I waited three hours as they explained they were on their way. They never showed up (as they were only 10 min from me). Enterprise never showed up and blamed it on the fact that a new employee overlooked the fact that they had no more cars. Complaining did get me a small discount for the next rental.
2007-11-07 02:44:34 · answer #3 · answered by nene 3 · 0⤊ 0⤋
I would try talking to the rental car company. As of right now, you are obligated to pay what was assigned in the contract. You can refuse to pay and they can file a suit against you (which would result in a judgment, damage to your credit, and garnishment of current of future income). Being a poor college student isn't going to be a defense for you.
2007-11-07 02:41:09 · answer #4 · answered by sammael_coh 4 · 0⤊ 0⤋
just return it and dont make a big deal of it. Its workers responsibility to have gotten it back in first place. So unless you want to put their job on the line and possibly being charged a late fee for return of key.
2016-05-28 06:37:53 · answer #5 · answered by ? 3 · 0⤊ 0⤋