Wireless Broadband cutting out?

Question

I have wireless broadband where I live a dish on the outside of my home points to a mast on a mountain.

Lately, more in peak times, I seem to be losing broadband connection and cannot get web pages for about 10 or 15 minutes at a time but it comes back on all by itself and then I can get web pages again and surf.

If my broadband provider has put too many people on the system could this be causing the problem that the system just gets overloaded and cuts out?

when it does cut out I go out to the dish which has signal lights/bars on it and there is the same amount of lights as when the Internet is working fine so its not an issue of something blocking the signal from the dish to the mast on the mountain.

Andy.

I should have mentioned that it goes off for about 10 minutes and that I cannot surf in that time and not that it takes 10 minutes to get a page up

Answer 1

ANDY it seems you have more problem than just Bad service. First of all is your XP original, is your SP SP2 (if not install service pack 2) Do you have firewall enabled /(must have it enabled), have you updated XP recently (you need to do it), Try locating the below files from net and update yuor window, this might fix your problem :

1. Windows-KB890830-V1.29
2. Windows-KB890830-V1.21
3. WindowsInstaller-KB893803-v2-x86
4. WindowsXP-KB835732-x86-ENU
5. WindowsXP-KB894391-x86-ENU
6. WindowsXP-KB921883-x86-ENU for (Win32 Error)
7. WindowsXP-KB927891-v3-x86-ENU
8. WindowsXP-KB936357-x86-ENU
Security Updates
9. WindowsXP-KB822603-x86-ENU
10. WindowsXP-KB921883-x86-ENU
11. WindowsXP-KB925902-x86-ENU
12. WindowsXP-KB927891-v3-x86-ENU
13. WindowsXP-KB931784-x86-ENU
14. WindowsXP-KB935448-x86-ENU
15. WindowsXP-KB935840-x86-ENU
CRITICAL UPDATES
KB867282.exe
KB873333.exe
KB873339.exe
KB883921.exe
KB885250.exe
KB885835.exe
KB885836.exe
KB886185.exe
KB887472.exe
KB888113.exe
KB888302.exe
KB890047.exe
KB890175.exe
KB890546.exe
KB890923.exe
KB891781.exe
KB892130.EXE
KB892627.exe
KB893056.exe
KB893086.exe
KB896256.exe
KB896424.EXE
KB900485.EXE
KB901214.EXE
KB904706.EXE
KB908519.EXE
KB910437.EXE
KB910728.exe
KB912024.exe
KB912919.EXE
KB913580.EXE
Other necessary Updates
WindowsXP-KB894391-x86-ENU - For Generic Host Process Error
WindowsXP-KB916595-x86-ENU - For Stop 0xD error
WindowsXP-KB927891-v3-x86-ENU - For MSI Error issue
WindowsXP-KB936021-x86-ENU - For XML Core Services issue)

The above files are important for you to run a smooth XP, but you will not get all the files from Mircosoft udpate site as some of them requires XP validation, so is your XP SP2 Original?

Hope this helps.

Answer 2

Hi Andy,
You could be right, too many using the service BUT no way 10 minutes for one page. If this happens again firstly try refreshing the browser on the page you are trying to get then try resetting your IP address or/and turning off and on the connection to the router. Turn the modem off and on again (Unplug the Ethernet cable) (turn off wireless adapter).
If the latter helps make your IP address a static one.

Answer 3

right that's a technical help helpline style. You sound as in case you recognize what you're conversing approximately, so awareness their practise ought to be a doddle for you. they're continuously powerful if I actually have a issue, and that i phoned them oftentimes after we first subscribed because of the fact the device become new in this section and become a splash bit a issue. supply them a hoop. 08705 515 515 Have all your protection information waiting they'll prefer your tel. no. and your password.