Today I tried to withdraw $100 from and ATM and after much whirring and ugly mechanical noises it produced $80 instead. My receipt said I had withdrawn $100.
Is there anything I can do to recover the $20 I lost?
2007-11-03 14:22:46 · 10 answers · asked by evilnumberlady 4 in Business & Finance ➔ Other - Business & Finance
Email your bank right now with the location and time of the transaction. They will contact you. The totals will not add up and they should refund your money.
2007-11-03 14:25:41 · answer #1 · answered by getta_gotta_good 3 · 0⤊ 0⤋
call customer service centre or go directly to the bank on monday morning. they will tell you what to do and how to recover the $20. remember the location of that ATM and keep the receipt as proof.
Later on maybe they will conduct the investigation and do reconciliation between the system and the actual money withdrawn from that ATM. Let say ATM system say all the money in that machine had already withdrawn but found out it had $20 left. Definitely there something wrong with the machine and you get your money.
2007-11-03 14:42:00 · answer #2 · answered by kenzou 2 · 0⤊ 0⤋
Call your bank tonight if it's a large bank, there's a 24 hour customer service number. If not, call Monday morning. They balance the ATMs and they will be out of balance $20. I work at a bank, they should take care of it for you. Keep your receipt.
2007-11-03 14:26:27 · answer #3 · answered by keystonelakebum 1 · 1⤊ 0⤋
Yes, contact your financial institution (bank, credit union, etc) and tell them what happened. They will ask for a reference number on the receipt and most banks will reimburse while the dispute is being processed.
Hope this helps.
2007-11-03 14:42:48 · answer #4 · answered by Anonymous · 0⤊ 0⤋
i don't know who you bank with, but Westpac has a system where you report it and provide the reciept, if it has only happened the one time - they will reimburse funds to your account immediately. If it has happened more than once to you then then have to investigate it and the normal waiting periods for these things inbanks are 28 days to resolve.
Most banks should have a similar policy. Good Luck.
2007-11-03 14:27:55 · answer #5 · answered by mcmaddysmum 2 · 0⤊ 0⤋
I wouldn't email. I would definitely go back to the back and the specific ATM that shorted you and call the 1800 number on the machine which should connect you to the specific branch you are at. And they 'should' sort it out for you.
At least that's what I did when the machine wouldn't give me back my card.
2007-11-03 14:28:06 · answer #6 · answered by Kristiin Knows 3 · 0⤊ 0⤋
Save the receipt, and first thing Monday morning call your bank and let them know what happened.
2007-11-03 14:33:30 · answer #7 · answered by Jess H 7 · 0⤊ 0⤋
Call the bank. When they balance (or rather try to, and the amounts don't check out) they'll know they shorted somebody and how much - if you have called them, they'll know that you are the person who was shorted and return your money to you.
2007-11-03 15:07:55 · answer #8 · answered by Judy 7 · 0⤊ 0⤋
i would do what the other guy said but instead of email, in which you don't know when they will read it, call the bank instead with the same information
2007-11-03 14:27:17 · answer #9 · answered by sexy joker 6 · 0⤊ 0⤋
Contact your bank. They have a procedure for this and usually you do end up getting your money.
2007-11-03 14:26:19 · answer #10 · answered by oldersox 5 · 0⤊ 0⤋