just wondering if customers who shop at luxury stores want to get called if we get things in? or do people prefer to receive emails or letters?
2007-11-02 21:11:42 · 5 answers · asked by pinkyhead701 2 in Business & Finance ➔ Small Business
I would prefer getting an email over a call. My second choice would be to get a letter over a call. However, I will say having done customer service work in the past, many people do not want to give their email address for of fear of getting spammed!
I think it would be more effective to send letters out of all the choices (even though I said I would want an email). Or you could possibly survey your customers when they are in the store and find out what they would want.
2007-11-02 21:50:39 · answer #1 · answered by Anonymous · 0⤊ 0⤋
I would prefer Email so that I can look at it at MY leisure. A small shop I go to has brief forms at the counter to fill out if a customer wants to be notified by Email.
You could ask on a form whether someone would prefer to be notified by Email, postcard or via phone & ask them to fill in the info needed to do it.
2007-11-03 04:21:22 · answer #2 · answered by Judith 6 · 0⤊ 0⤋
NO calling! A postcard or email is ok, if the person signs up on the list for that. If they don't sign, then they don't want to be annoyed.
2007-11-03 14:02:41 · answer #3 · answered by Elaine M 7 · 0⤊ 0⤋
Definitely email - it arrives while I'm at work and gives a welcome break to review what's new. I have received an email one day and later that afternoon gone to buy it.
2007-11-03 04:19:45 · answer #4 · answered by Ollie J 3 · 0⤊ 0⤋
a all is personnel means you care just use their name
2007-11-03 04:20:24 · answer #5 · answered by crengle60 5 · 0⤊ 0⤋