good computer skills, anyone? this is really urgent!?

Question

Hi! My home computer, which is a HP vs17 Microsoft Windows XP model, will not start up. I would turn it on, and then it would restart over and over again if I just leave and come back. I tried safe mode, last known configuration, and start windows normally when I get to the screen with white font and a black background, but it still restarts to that page after the Windows Xp Logo. I can't even reach my desktop!

I tried some things, like going to the Recovery Console, but it doesn't work and goes to the "Blue Screen of Death". It doesn't even restart when it gets there, I have to hold on the Power Button and shut it down that way and press the button again. I have no clue what to do, and please try to explain it in steps!!! I'm not very tech-savvy. :]

I do not want to lose the files on my computer, and it is about 3-4 years old. It's still fairly new, and I cannot risk losing all my memories [pics] and documents on that computer... please help!!! Thanks so very much for helping!

It doesn't even get to the welcome screen.......... :[

Answer 1

you may have a major virus or worm. If you have a clean BOOT disk, try that. If not, you may need to take the PC tower to a computer geek.

Answer 2

My first theory may be the flexibility grant fan. turn on your computer and sense for air being pumped out from the flexibility grant vent. in case you won't be in a position to sense air you're cautioned to substitute the flexibility grant. in case you could sense air, pay attention for a damn noise and sniff to verify if it smells of burning. If this is okay: Take the component panel off and consider to verify if the cpu fan is spinning and if your pictures card has a fan, examine that this is spinning. If defective those followers can get replaced.

Answer 3

This would be the perfect time for a boot disk, I'd suggest cleaning your system if you can access the net

Answer 4

yeah clean your system