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help!! my computer has a virus (virus name is downloader)
is there a free virus remover that I can download to get rid of it? I have Nortons security & anti virus, but it wont get rid of it.

2007-11-01 03:59:49 · 6 answers · asked by jolayce 2 in Computers & Internet Security

6 answers

try avg ... try spybot search and destroy also ..

2007-11-01 04:02:37 · answer #1 · answered by Anonymous · 0 0

Do NOT download and install any more anti-virus programs unless you completely un-install any current anti-virus program.

The use of 2 anti-virus programs at the same time can cause major conflicts. The 2 scanning engines will fight each other to scan every file that you read, write or execute which can cause a slowdown. For the same reason, using 2 A-Vs can cause you to have less protection from the various malware, not more.

(Using an anti-spyware with an anti-virus is good, however and is recommended)

A much better solution, right now when your computer is severely infected, is the use of on-line scanners.

Run both of these on-line scans. Both are free and excellent at detecting and removing malware free of charge. There is no need to un-install your current protections before using these.

1. Scan for virus, worms, dialers, etc. and remove (free online scan, no downloaded program) with BitDefender's Online Scanner
http://www.bitdefender.com/

2. Scan for trojans, adware, cookies, and spyware and remove (free online scan, no downloaded program) with Ewido Online Scanner ( now known as AVG Anti-Spyware). This is NOT the same as AVG Anti-Virus.
http://www.ewido.net/en/

These scans will take quite a bit of time. The time is necessary to clean-up an infected computer.

Good luck.

2007-11-01 11:14:07 · answer #2 · answered by Anonymous · 0 0

As already posted you should run at least 2 anti spyware programs, and I personally like spybot and ad-aware. Great free programs, and though there are many free anti virus, I particularly like AVG, whereas Norton is quite literally a piece of garbage you should replace immediately.

2007-11-01 11:10:45 · answer #3 · answered by Anonymous · 0 0

Try free anti virus program, the AVG.

Get it from www.download.com . Key in 'avg' at Download.com search box and download AVG from the results page.

Update it as often as possible like on a daily basic.

2007-11-01 11:08:21 · answer #4 · answered by LTC 4 · 0 0

Type the complete name of the virus in any search engine. You'll probably find many listings & you may have to narrow your search to find a deletion program. Hopefully, there will be one from a major company.

2007-11-01 12:30:01 · answer #5 · answered by Larry W 5 · 0 0

I believe that "Downloader" is spyware/malware. Try running Spybot or Adaware.

2007-11-01 11:04:04 · answer #6 · answered by Ron M 7 · 0 0

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