Have repeatedly been told cash deposits go directly into account. However, it doesn't show up in the account. Have run up nonsufficient funds with use of debit card. This has happened three months in a row. When contacting the bank, each time they have removed the charges from the account and have admitted fault. Is there a legal case against them?
2007-10-31 16:23:23 · 6 answers · asked by DAR 1 in Business & Finance ➔ Personal Finance
You may want to figure out what's going on here to avoid the headache in the future. Are you going to a teller window and depositing the cash or doing it through an ATM?
If it is a teller window, then the deposit should be instant.
If it is an ATM, they have to verify that there is something in the envelope and that it is really cash. It can take until the next day to do that.
Keep on them and get the charges removed, but figure out what's going on and give yourself the 24 hours so it doesn't keep happening!!
good luck!
2007-11-01 05:03:39 · answer #1 · answered by Rush is a band 7 · 0⤊ 0⤋
This is a tricky question because it depends on the bank and the way the check is being presented. I used to work at a well known, national bank. If a customer came in to cash the check and it was postdated, we couldn't accept the check. However, if the customer deposited the check, it was acceptable as long as we let the customer know that the check was post dated, and if it bounced they would be charged. If you wrote the postdated check and it was cashed before the date, you can ask the bank to refund the overdraft charges because you postdated the check and it was cashed earlier. It would be best to physically go to a branch and speak to a personal banker to get your money back in this case (I've found that the 800# are limited in the customer service that they provide).
2016-04-11 06:58:58 · answer #2 · answered by Aline 4 · 0⤊ 0⤋
Usually If you make your deposit after 1pm, it takes 24 hours to show up on your account.
2007-10-31 17:41:09 · answer #3 · answered by Anonymous · 0⤊ 1⤋
You are not alone in the problem with banks doing this with no concern for inconveniencing the customer. and they see no fault on their part, amazing innocence.
2007-10-31 17:07:19 · answer #4 · answered by Anonymous · 1⤊ 0⤋
no.
It just happens, they did not intentionally do it and can see you were inadvertantly wronged for their delays and have reversed the charges.
Why would you want to take them to court?
2007-10-31 16:30:43 · answer #5 · answered by Anonymous · 2⤊ 0⤋
i've had this prob a couple of times, its rediculous, youd think it would be illegal.
2007-10-31 17:32:19 · answer #6 · answered by monk_e_chic 2 · 0⤊ 0⤋